Region Crisis Management Coordinator (Contract)
Airbus Commercial Aircraft is seeking a Region Crisis Management Coordinator (Contract) to support the North America Regional Crisis Management Director in maintaining the Crisis Management (CM) program for the North America Region, based in Herndon, VA.
About the Role
The Crisis Management Coordinator collaborates closely with crisis management teams (CMTs) and business partners across all entities and affiliates in North America to ensure preparedness for various crises. Responsibilities include supporting information sharing with regional partners such as the Regional Crisis Management Team (CMT), Security, and Facilities, as well as deploying the Prepared at Airbus program in the region. The role also involves liaising with the Regional Family Care Liaison Officer to assist with the implementation of the Family Care Program across designated operational sites.
Responsibilities
- Support CM Governance (30%)
- Maintain up-to-date information of CMTs in the region, including Site Crisis Management Officers (SCMOs), CMT members, and the CM database.
- Work closely with SCMOs to ensure compliance with requirements related to CMT manuals, training, drills, exercises, Local Crisis Center Checks, and activations.
- Assess Airbus CM methods, procedures, and supporting materials for consistent compliance evaluation during exercises, simulations, and live activations; initiate After Action Reports.
- Follow up on CM corrective actions assigned to CMTs.
- Understand Crisis Management Risks in the Enterprise Risk Management (ERM) tool.
- Regional Crisis Management Meetings, Trainings, Exercises, Activations (30%)
- Propose and collect topics for crisis management meetings and workshops.
- Assist and present information during crisis management meetings and workshops.
- Support crisis management trainings; become an Airbus Internal Trainer.
- Assist with post-training, exercise, and activation administrative tasks, such as developing after-action/lessons-learned reports.
- Support or participate in crisis management exercises and activations as a CMT Specialist or observer.
- Crisis Management Awareness and Communication (30%)
- Support and communicate program expectations to CM team members and partners through presentations.
- Propose and deliver Crisis Management awareness content, such as Prepared @ Airbus, to affiliates in the region.
- Promote Crisis Management culture across all Airbus employees.
- Become proficient in the Airbus Emergency Mass Notification tool: provide training to new users and suggest improvements to procedures and templates.
- Evaluate Current Events and Potential Impact (5%)
- Assess crises and potential crises in the region using open-source resources and Airbus internal tools.
- Evaluate potential impact to Airbus and affiliates; trigger partner action as needed.
- Collaborate with HR, Finance, IM, and Legal to address risk concerns.
- Additional Responsibilities (5%)
- Support the Family Care program regionally.
- Support IM in cyber resilience.
- Collaborate with Product Safety.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree, required.
- Must be currently located in the DC Metro area.
- 2+ years of experience in Crisis Management, Emergency Management, or Emergency Response, required.
- 2+ years of program management experience, preferred.
- Knowledge of Crisis/Emergency Management exercises, preferred.
- Knowledge of Business Continuity planning, preferred.
- Business Continuity Certification (Certified Business Continuity Professional or Disaster Recovery Institute International Certification), preferred.
- Crisis Management Certification (AEM or CEM), preferred.
- Up to 10% domestic and international travel is involved in this role.
- Ability to work in the U.S. without current or future need for visa sponsorship/work authorization.
Physical Requirements
- Onsite or Remote: 80% onsite.
- Vision: Adequate to read computer screens and identify individuals for interactions.
- Hearing: Sufficient to engage in conversation in office settings and hear safety alerts.
- Speaking: Able to engage in conversations and deliver information to groups.
- Carrying: Occasionally carry up to 20 lbs/9 kg.
- Lifting: Occasionally lift up to 30 lbs/14 kg.
- Pushing/Pulling: Able to push/pull items in office and shop areas.
- Sitting: Able to sit for extended periods at a computer or in meetings.
- Squatting/Kneeling: Occasionally squat or kneel to retrieve items.
- Standing: Able to stand for extended periods while delivering information.
- Travel/Mobility: Able to travel domestically and internationally, sometimes on short notice.
Pay
Pay range based on required profile: $31.25 - $41.39/hour. Actual minimum and maximum may vary based on geographic differential. Individual pay is determined by skills, experience, and other relevant factors.
Working Environment
The Washington, D.C. metro area hosts multiple Airbus offices, including the Airbus Experience Center—a collection of interactive exhibitions highlighting Airbus’s role in aviation, aerospace, and defense. The regional corporate headquarters is located adjacent to Washington Dulles International Airport (IAD), facilitating convenient travel.
This is a temporary (contract) position with no fixed duration but may be extended or shortened as needed. Contractors are employed by a third-party vendor and placed on assignment to Airbus in America.