Region Crisis Management Coordinator

About the role

The Crisis Management Coordinator supports the North America Regional Crisis Management Director in maintaining the Crisis Management (CM) program for the North America Region. This role reports operationally to the North America Regional Crisis Management Director and collaborates closely with crisis management teams (CMTs) and business partners across all entities and affiliates in North America. The coordinator ensures CMT members are prepared to respond to crises, supports information sharing with regional partners (e.g., Regional Crisis Management Team, Security, Facilities), and assists in deploying the Prepared at Airbus program. Additionally, the role liaises with the Regional Family Care Liaison Officer to implement the Family Care Program at designated operational sites.

Responsibilities

• Support CM Governance (30%)
  • Maintain up-to-date information of CMTs in the region, including Site Crisis Management Officers (SCMOs), CMT members, and the CM database.
  • Work closely with SCMOs to ensure compliance with requirements related to CMT manuals, training, drills, exercises, Local Crisis Center Checks, and activations.
  • Assess Airbus CM methods, procedures, and materials for consistent compliance evaluations during exercises, simulations, and live activations; initiate After Action Reports.
  • Follow up on CM corrective actions assigned to CMTs.
  • Understand Crisis Management Risks in the ERM (Enterprise Risk Management) tool.
• Regional Crisis Management Meetings, Trainings, Exercises, Activations (30%)
  • Propose and collect topics for crisis management meetings and workshops.
  • Assist and present information during crisis management meetings and workshops.
  • Support crisis management trainings; become an Airbus Internal Trainer.
  • Assist with post-training, exercise, and activation administrative tasks, such as developing after-action/lessons-learned reports.
  • Support or participate in crisis management exercises and activations as a CMT Specialist or observer.
• Crisis Management Awareness and Communication (30%)
  • Support and communicate program expectations to CM team members and partners through presentations.
  • Propose and deliver Crisis Management awareness content, such as Prepared @ Airbus, to affiliates in the region.
  • Promote Crisis Management culture across all Airbus employees.
  • Become proficient in the Airbus Emergency Mass Notification tool: provide training to new users and suggest improvements to procedures and templates.
• Evaluate Current Events and Potential Impact (5%)
  • Assess crises and potential crises in the region using open-source resources and Airbus internal tools.
  • Evaluate potential impact to Airbus and affiliates; trigger partner action as needed.
  • Collaborate with HR, Finance, IM, and Legal to address risk concerns.
• Additional Responsibilities (5%)
  • Support the Family Care program regionally.
  • Support IM in cyber resilience.
  • Collaborate with Product Safety.
  • Perform other duties as assigned.

Requirements

• Bachelor’s degree, required.
• Must be currently located in the DC Metro area.
• 2+ years of experience in Crisis Management, Emergency Management, or Emergency Response, required.
• 2+ years of program management experience, preferred.
• Knowledge of Crisis/Emergency Management exercises, preferred.
• Knowledge of Business Continuity planning, preferred.
• Business Continuity Certification (Certified Business Continuity Professional or Disaster Recovery Institute International Certification), preferred.
• Crisis Management Certification (AEM or CEM), preferred.
• Up to 10% domestic and international travel is involved.

Schedule

80% onsite.

About the Company

SEGULA Technologies is a global engineering group boosting the competitiveness of major industrial sectors, including automotive, aerospace, energy, rail, naval, life sciences, and telecoms. With a presence in over 30 countries and 140 locations, the group prioritizes close client relationships driven by the expertise of its 15,000 employees. SEGULA Technologies manages large-scale projects from initial studies to industrialization and production, emphasizing innovation and diversity in talent recruitment.