Reg Serv Ed Mgr So Central
General Summary & Scope
The Regional Services Education Manager (RSEM) is responsible for leading a team of 9 to 16 Services District Educators (SDEs) that implement service training for all titles of salon professionals. This role is responsible for maintaining consistency in field education by promoting and auditing education trainings and processes in their Region. The RSEM also contributes to talent and guest retention by driving recruiting efforts for the region and supports growth in the services business, (including Personal Care Appliances/ProHair) through coaching, developing and leading the Salon District Educators to execute best practices and training quality within their district.
The RSEM partners with the District Managers and Regional Vice Presidents to provide thought leadership regarding education and development of the Services District Educators.
PRINCIPAL DUTIES & RESPONSIBILITIES
Performance: Understands, and proficient with, the salon business, color, design & texture; leverages a multitude of reports to assess the health of the business and tie results to education initiatives; proficient with technology (e.g. Microsoft Office programs, POS systems); strong organizational skills to manage multiple tasks with moving parts; strong critical reasoning skills to react under pressure, use good judgement in ambiguous situations, and be flexible/adaptable; excellent written and verbal communication skills with various associate and executive levels.
People: A champion of Ulta Beauty’s mission, vision, and values, attracts, hires, and retains a diverse team of SDEs for the Region; implements and trains District Managers and Services District Educators on all education practices; plans, manages and facilitates train the trainer sessions for SDEs within designated region; builds a team culture that embodies the Ulta Beauty brand, delivering exceptional service & modeling on-brand, Ulta beauty behaviors; leads change and innovation by helping the Region through the change-curve; responsible for Services District Educator development by management of their IDP, on-boarding and monthly region education conference calls; partners with Regional Service Manager to maintain a cohesive relationship between Services District Leaders (SDLs) and SDEs; Serving as a support partner to the Regional Vice President (RVP), Regional Services Manager (RSM) and District Managers (DM) within their Region to develop action plans and goals.
Process: Facilitate training to various size audiences; travel stores within region to observe and audit education and education-focused field visits; build strong partnerships across a variety of associate levels, work independently and as part of a team; identify gaps in education processes and procedures and provide solutions/and or feedback to drive growth; supports successful execution of networking and recruiting strategies within the region.
Job Requirements
Education: Bachelor’s Degree preferred
Experience: 5+ years relevant, fast-paced retail management work experience or other relevant work experience
Financial management: Success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Demonstrated knowledge of state board of cosmetology regulations and hiring requirements
Leadership management: Experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing
Retail management: Proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives.
Skills
Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices)
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks with moving parts
Able to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
Special Position Requirements
Up to 75% travel
Working Conditions
Continuous mobility throughout the store on a daily basis
Lift and/or move up to 50 lbs. on an occasional basis
Squat, kneel, and crouch on an occasional basis
Climb a ladder and maintain balance on an occasional basis
Pay Range
The pay range for this position is $88,200.00 - $122,800.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan.
Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs.
Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.
For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
About Us
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.