Reg Serv Ed Mgr So Central

General Summary & Scope

The Regional Services Education Manager (RSEM) leads a team of 9‑16 Services District Educators (SDEs) to implement service training for all salon professional titles. The role maintains consistency in field education by promoting and auditing training processes across the region, drives recruiting efforts, and supports growth in the services business (including Personal Care Appliances/ProHair). The RSEM partners with District Managers and the Regional Vice President to provide thought leadership on education and development.

Responsibilities

• Champion Ulta Beauty’s mission, vision, and values in all projects and duties.
• Coach, develop, and provide feedback to Services District Educators on performance, efficiency, and results.
• Attract, hire, and retain a diverse team of SDEs for the region.
• Implement and train District Managers and SDEs on all education practices.
• Plan, manage, and facilitate “train‑the‑trainer” sessions for SDEs.
• Build a team culture that embodies the Ulta Beauty brand and delivers exceptional service.
• Lead change and innovation, helping the region navigate the change‑curve.
• Manage SDE development through IDPs, onboarding, and monthly regional education conference calls.
• Partner with the Regional Service Manager to maintain cohesive relationships between Services District Leaders and SDEs.
• Support the Regional Vice President, Regional Services Manager, and District Managers in developing action plans and goals.
• Facilitate training for audiences of various sizes and travel to stores for education audits and field visits.
• Identify gaps in education processes, provide solutions, and drive growth.
• Execute networking and recruiting strategies within the region.
• Oversee execution of the Salon Legendary program and support salon financial metrics (service revenue, average ticket, guest count, retention, rebooking, skin treatments, ProHair retail revenue, etc.).
• Demonstrate business acumen, analyze salon financial reporting, and identify growth opportunities.
• Mentor Salon Market Trainers on ULTA corporate training material and deliver consistent training.
• Plan, prioritize, and delegate multiple tasks effectively.
• Partner with associates and leadership at all levels, building trust and rapport.
• Write business strategies, coaching programs, and operational modules in conjunction with the Salon Services team.
• Lead district/region execution of salon operations and business‑building initiatives to meet KPIs.
• Conduct onboarding and training for District Managers, General Managers, Salon Market Trainers, and Salon Managers.
• Maintain high standards for customer service and salon image, delivering the ULTA Experience service model.
• Facilitate training and coach operational salon skills to achieve results.

Requirements

Education: Bachelor’s Degree preferred.

Experience:

• 5+ years of relevant, fast‑paced retail management or comparable experience.
• Financial management experience: driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Knowledge of state board of cosmetology regulations and hiring requirements.
• Leadership experience: attracting, developing, and motivating talent; leading through change; building collaborative relationships.
• Retail management experience: inventory monitoring, operational excellence, service culture, and merchandise execution.

Skills:

• Proficiency with basic technology (POS systems, Microsoft Office, Apple devices).
• Strong collaboration and interpersonal abilities.
• Excellent written and verbal communication across associate and executive levels.
• Strong organizational skills to manage multiple tasks with moving parts.
• Critical reasoning, judgment under pressure, and adaptability.

Special Position Requirements:

• 2 years of multi‑unit management experience.
• Up to 75% travel.
• Ability to work a flexible full‑time schedule, including days, evenings, weekends, and holidays.
• Physical demands: continuous mobility, occasional lifting/moving up to 50 lb, occasional stooping, kneeling, crouching, and ladder use.

Pay

The pay range for this position is $88,200 – $122,800 per year, with eligibility for additional compensation pursuant to the Company’s bonus plan. Exact pay is based on factors such as education, qualifications, certifications, experience, level, shift, geographic location, and business needs.

Benefits

Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For more information, visit the Benefits and Career Development page.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care, and salon services. Each store features a full‑service salon offering hair, skin, brow, and makeup services. Ulta offers more than 25,000 products from approximately 500 brands, including its own private label. The company is committed to equal opportunity employment and considers all qualified applicants, including those with criminal histories, in accordance with applicable state and local fair‑chance laws.