Refurbishment Technician

Responsibilities

• Receive returned merchandise from UPS, FedEx, and various trucking companies.
• Verify whether returned products are Product Without Paperwork (PWOP) or include a valid Return Merchandise Authorization (RMA).
• Unbox and analyze returned units to determine refurbishment requirements.
• Disassemble machines as necessary for cleaning, inspection, or repair.
• Clean components by blowing out and/or washing parts in accordance with established procedures.
• Reassemble units to required specifications, accurately documenting any parts pulled from stock.
• Test refurbished units to confirm proper operation and functionality.
• Repackage and label finished units, placing them in designated areas for shipping or storage.
• Prepare and provide all required refurbishment and receiving documentation to the Assistant Manager at the end of each workday.
• Perform other duties or special projects as assigned.

Qualifications

• High school diploma or equivalent required.
• Basic mechanical, assembly, or warehouse experience preferred.
• Previous experience in refurbishment, assembly, or equipment testing preferred.
• Familiarity with inventory or parts tracking systems required.
• Ability to read and follow written and verbal instructions.
• Basic hand tool and equipment usage.
• Accurate documentation and recordkeeping ability.
• Physical ability to lift, move, and handle products in a warehouse environment.