Refractive Surgery Consultant

Essential Duties And Responsibilities

• Own and grow premium lens conversion rates across assigned clinics.
• Conduct patient consultations to improve presentation quality and closing effectiveness.
• Implement standardized scripting and objection-handling frameworks.
• Track, analyze, and report conversion rates by physician, counselor, and clinic.
• Counsel patients and provide quotes for procedures and other options not covered by insurance.
• Collaborate with marketing and outreach to align lead generation with premium service growth.
• Utilize suggestive selling and effectively present the benefits of to each patient as an individual.
• Follow up with converted and non-converted patients according to current office policy (follow-up calls, texts, emails).
• Track follow-up interactions using the current CRM system.
• Stay current on industry advancements and competitive positioning of premium services.
• Be knowledgeable about the co-management process and understand its impact on the business.
• Ensure proper input of co-management fees into split pay or direct payment to co-managing OD.
• Collect and process payments when necessary.
• Maintain a pleasant and positive attitude when dealing with all patients.
• Work in conjunction with the surgery scheduling team.
• Schedule patients for surgery.

Knowledge/Skills/Abilities

• Proven experience in consultative sales, medical sales, or elective healthcare services.
• Demonstrated ability to influence physicians and clinical staff.
• Comfortable discussing elective procedures and financial investment decisions with patients.
• Strong analytical skills with ability to interpret revenue and conversion data.
• High emotional intelligence and objection-handling capability.
• Experience driving measurable revenue growth.
• Team oriented.
• Ability to act independently and use good judgement.

Education And/Or Experience

• College coursework and/or equivalent experience in sales or marketing.
• Experience in a medical office (ophthalmology preferred) with extensive patient experience strongly desired.
• A minimum of two years of sales experience preferred.

Bilingual

(a plus)

Benefits

• Health Insurance (medical, dental, vision)
• Paid Time Off (PTO)
• Holiday Pay
• 401K Retirement Savings Plan
• Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
• Employee Assistance Program
• Employee Discounts

About Us

At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients. MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners!

To view employment opportunities at all of our locations go to www.unifeyejobs.com

Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.