Referral & Intake Specialist / Infusion

About the role

Amerita, Inc. is a leading provider in home infusion therapy. We are seeking an Intake Coordinator to join our growing Intake team. The Intake Coordinator will report to the General Manager and work in our location branch. Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is poised for rapid growth due to the aging population, increased prevalence of chronic diseases, a robust pipeline of infusible drugs entering the market, and a shift towards lower-cost, high-quality alternatives like Amerita.

Responsibilities

• Process referrals received from referral sources ensuring all required documentation is received and processed in a timely manner.
• Ensure Intake referral checklists are complete.
• Enter patient demographic, clinical, and insurance and authorization information into the computer system.
• Coordinate with other departments including Sales, Access, and clinical staff regarding the status of referrals and any authorization requirements and out-of-pocket costs.
• Ensure insurance verification is completed and patient has accepted financial responsibility prior to initial shipment.
• Complete documentation of progress notes in the computer system.
• Notify patients/caregivers regarding insurance coverage and payment responsibilities.
• Maintain confidentiality of patient and proprietary information.
• Perform other duties as assigned.

Qualifications

• A High School Diploma/GED or equivalent required; an Associate’s Degree or some college preferred.
• Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.
• Knowledge of insurance verification and pre-certification procedures.
• Understanding of the scope of services that Amerita can provide.
• Strong verbal and written communication skills.

Supervisory Responsibility

No supervisory responsibility is required for this position.

About Our Line of Business

Amerita, an affiliate of BrightSpring Health Services, specializes in providing complex pharmaceutical products and clinical services to patients outside of the hospital. Our mission is to offer excellent service while combining the administrative efficiencies of a large organization with the flexibility and entrepreneurial spirit of a local provider. For more information, visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.