Referral Clerk

About the role

Completes outgoing and incoming referrals, authorizations and scheduling duties as ordered by the physician or advanced practitioner. Appropriately manages pending referrals and authorizations and schedules imaging and procedures as instructed. Maintains knowledge of trends and issues related to outgoing referrals and authorizations. Performs other clerical duties as assigned.

Requirements

• High school diploma or equivalent is required.
• Computer knowledge required.
• One year of clerical experience and six months of healthcare experience are required.
• Keyboard skills accurate at 40 wpm.
• Expertise in customer relations, telephone skills and computer applications is required.
• Above requirements can be met by equivalent combination of education and experience.

Preferred Qualifications

• Additional education in medical terminology, electronic medical record training, or business classes.
• Medical office, insurance, hospital or computer experience.

Pay

$17.39–$28.40 per hour depending on previous work experience.

Benefits

• Medical, dental and vision insurance
• Short-term and long-term disability insurance
• Life insurance
• Paid time off (PTO)
• Paid holidays
• Tuition reimbursement and scholarship opportunities
• Retirement plans
• Free parking
• Opportunities for advancement

Schedule

Day shift

Position Type

Regular, full time