Referral Clerk

About the Role

The Referral Clerk supports ophthalmology and ENT clinics by managing administrative processes, ensuring smooth referral workflows, and delivering excellent customer service.

Responsibilities

• Handle patient intake
• Coordinate service requests with clinical teams
• Process referrals and prior authorizations
• Update medical records
• Support front office functions

Requirements

• High School Diploma or GED
• At least 1 year of computer proficiency and medical office experience
• Preferred knowledge of electronic health records, medical terminology, and scheduling systems

Skills

• Strong organizational skills
• Ability to multi-task
• Work independently
• Communicate clearly
• Collaborate effectively with healthcare providers and patients

Benefits

• Comprehensive benefits
• Competitive pay
• Opportunities for professional development

About the Environment

Fast-paced healthcare setting focused on equitable, quality care.