Referral and Authorization Clerk

About the role

Crouse Medical Practice focuses on improving patient lives through high-quality care and supportive employee environments. The practice offers competitive salaries, professional growth opportunities, and a variety of benefits including health insurance, flexible spending accounts, and a 401(k) plan with a 4% employer match.

Responsibilities

• Provides referral support for professional teams through positive customer service
• Schedules diagnostic appointments
• Processes insurance authorizations
• Maintains and organizes appropriate documentation
• Copies and faxes completed orders as needed
• Works collaboratively with physicians, managers, and staff to ensure efficient operations
• Establishes and maintains good interpersonal relationships with patients, their families, the public, and co-workers

Requirements

• High School diploma
• Minimum two years experience in healthcare
• Proven ‘team player’ experience
• Demonstrated experience in computer use
• Understanding of insurance carrier authorization process
• Knowledge of current ICD-10 and CPT-4 codes

Desirable Qualification

Demonstrated competence in interpersonal and intra-professional relations.

Education/Certification/Licensure

• High School diploma
• Associates degree or certificate from medical assisting or secretarial school (desirable)
• Experience in medical terminology
• Knowledge of EMR systems

Benefits

• Generous Health/Dental/Vision & Life insurance
• Flexible spending account or Health savings account
• Employee assistance program
• 15 days of paid time-off within first year of employment
• 7 paid holidays annually
• 401k with 4% employer match