Reductions Team Lead | Personal Injury

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we must only include sections that have real specific content. The posting includes company description, position overview, key responsibilities, qualifications (required and preferred), location, compensation & benefits, schedule (position type: full time 8:30 AM -5 PM EST). Also maybe "About the role" could be the position overview. "Responsibilities" from key responsibilities. "Qualifications" from required qualifications. "Skills" maybe from required qualifications includes skills; but we could combine? The instruction: prefer few substantive sections over many thin ones. We can include sections: About the role (position overview), Responsibilities, Qualifications (including required and maybe preferred), Benefits, Pay (if any), Schedule (if any). Pay: they say "Competitive salary commensurate with experience" – that's vague, not specific numbers, so we should NOT include Pay section because it's not specific. Benefits: they list many benefits, so include Benefits section. Schedule: they give Position Type: Full Time (8:30 AM - 5 PM EST) – that's specific schedule, so include Schedule section. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, legal, etc. Also remove navigation, cookie, etc. Also remove duplicated lines. Also remove application instructions (JOIN OUR TEAM, Apply today). Also remove unsolicited assistance statement, equal opportunity, etc. Also remove "Company Description" maybe we can keep as part of About the role? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have About the role (maybe combine company description and position overview). But we must not repeat job title. The company description is generic about firm; could be part of About the role. However we need to preserve ALL substantive information; we cannot invent or summarize away detail. So we need to include the company description text as is, maybe within a

under About the role. Also position overview details. Thus About the role section: include company description paragraphs and position overview. Responsibilities: list from Key Responsibilities (multiple bullet points). Use

• . Qualifications: include Required Qualifications and maybe Preferred Qualifications? Could combine under Qualifications. But we have separate headings for Requirements and Qualifications and Skills. The instruction list includes Requirements, Qualifications, Skills as possible headings. We need to decide which to use. Since we have required qualifications (experience, knowledge) and preferred qualifications (additional). Could treat Required as Qualifications, Preferred as Skills? Or we could have Requirements (required) and Qualifications (preferred). But better to follow typical: Requirements = required qualifications, Qualifications = preferred qualifications, Skills = maybe specific skills like bilingual, etc. However we can keep it simple: Use Qualifications for required, and maybe Skills for preferred? But we must not create sections with filler. We have content for both required and preferred, so we can include both under Qualifications (maybe split into Required and Preferred subheadings? But we cannot use other headings besides those listed? The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. We could have Requirements (required) and Qualifications (preferred) and Skills (maybe language, certificate). But we have many items; we could combine required and preferred into Qualifications and skip Requirements and Skills. That would be fewer sections, which is preferred. So we will have Qualifications section containing both required and preferred qualifications as a list. Benefits: list benefits. Schedule: include position type and hours. We must not include Pay section because compensation is vague. We must not include any boilerplate like EEO, unsolicited assistance, etc. We must output only HTML fragment. Let's craft:

  About the role

  Company description paragraphs...

  Position overview...

  But we need to preserve all substantive information: company description includes multiple paragraphs. We'll combine them into

  elements maybe multiple

  . That's fine. Position overview: The Reductions Team Lead runs... etc. We'll put that as a

  . Responsibilities: list each bullet. Qualifications: list required and preferred as

  • . Might be long; we can separate required and preferred with but still within same list? Could do two
    with headings? But we cannot add extra headings besides

    . Could use

    to label "Required Qualifications:" then

    . That's okay. Benefits: list each benefit. Schedule:

    Full Time (8:30 AM - 5 PM EST)

    Make sure no extra whitespace? It's fine. Now extract content. Company Description: "Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, Our Mission Is Simple Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. Our Core Values Faith – We act with integrity, honesty, and purpose in everything we do. Accountability – We take ownership of our work, our commitments, and the results we deliver. Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams. Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community. Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success. Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive. Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time." We need to keep that as is, maybe split into paragraphs. Position Overview: "The Reductions Team Lead runs the function that determines how much of every settlement actually reaches our clients. You will supervise a team of reductions and lien resolution specialists, personally handle the largest and most complex lien files, and own the metrics that measure our performance — aggregate reduction rate, net-to-client percentage, and time from settlement to disbursement. This is a negotiation role with a management layer on top. Every dollar your team takes off a medical balance, a hospital lien, or a health plan’s subrogation claim is a dollar that goes to an injured client instead. You will set the standard for how hard those negotiations are pushed, hold the team to it, and step in personally when a provider or plan will not move." Now Responsibilities bullet list (from Key Responsibilities). Let's extract each line: - Post-settlement medical bill and lien reductions - Team LeadLead the team. Supervise, train, and evaluate a team of reductions and lien resolution specialists. Assign files, manage workload distribution, run regular file reviews, and develop the team’s negotiation skills. - Own the numbers. Track and report aggregate reduction percentage, dollars saved, aging, and settlement-to-disbursement turnaround. Identify where the team is leaving money on the table and fix it. - Negotiate the hard files. Personally handle high-balance, high-complexity, and escalated reductions where the provider or plan has refused to move at the specialist level. - Resolve statutory and plan liens. Direct the resolution of Medicare conditional payments and Medicare Secondary Payer obligations, Florida Medicaid (AHCA) claims under Fla. Stat.409.910 including the administrative challenge process, ERISA and self-funded plan reimbursement claims, TRICARE and VA claims, and hospital and provider liens under applicable county ordinances. - Manage letter of protection balances. Negotiate LOP balances with treating providers and maintain documentation consistent with Fla. Stat.768.0427 disclosure requirements. - Apply the collateral source framework. Analyze health insurance payments, PIP benefits, and other collateral sources under Fla. Stat.768.76 to establish the correct reimbursement exposure before negotiating. - Build provider relationships. Establish and maintain working relationships and, where appropriate, standing reduction arrangements with high-volume providers, facilities, and lien resolution vendors. - Partner with the attorneys. Give trial and pre-suit attorneys accurate, timely lien exposure figures so they can evaluate settlement authority and advise clients on net recovery. - Protect the client experience. Ensure clients understand their closing statement and that disbursement is accurate, documented, and prompt. - Improve the process. Standardize templates, escalation paths, and negotiation playbooks; recommend and help implement case management system and workflow improvements. - Maintain compliance. Ensure every file satisfies trust accounting, Florida Bar, and firm documentation requirements before funds are released. Note there is a duplicate "Team LeadLead". We'll keep as is. Now Qualifications: Required Qualifications list: - Minimum of four (4) years of experience in medical lien resolution, reductions, or settlement negotiation at a personal injury firm, lien resolution company, or healthcare recovery vendor. - At least one (1) year of experience leading, training, or formally mentoring a team. - Demonstrated track record of negotiating meaningful reductions on medical balances and liens, with the numbers to support it. - Working knowledge of Medicare Secondary Payer rules and conditional payment resolution. - Working knowledge of Florida Medicaid third-party recovery and the AHCA lien process. - Familiarity with ERISA plan reimbursement claims and the practical difference between self-funded and fully insured plans. - Understanding of Florida PIP and the collateral source framework as it affects reimbursement exposure. - Strong command of settlement math — gross to net, attorney fees and costs, pro rata allocation, and common fund and made-whole considerations. - Excellent written and verbal communication; able to be firm with providers and plainspoken with clients. - Proficiency with legal case management software and spreadsheets. Preferred Qualifications: - Bilingual English/Spanish, spoken and written. - Experience at a high-volume Florida plaintiff personal injury firm. - Experience negotiating with hospital systems and large provider groups in the South Florida market. - Paralegal certificate, or a bachelor’s degree in a related field. - Experience building or refining a reductions workflow from the ground up. - Familiarity with Medicare Set-Aside considerations in third-party liability settlements. Now Benefits list: - Competitive salary commensurate with experience (but we are not including Pay section; but this is compensation; we might still include as part of Benefits? The instruction says only include Pay section if posting actually states them. It states "Competitive salary commensurate with experience" which is vague; we decided not to include Pay section. However the benefits list includes that line; but we could still include it under Benefits as a benefit? It's compensation, not benefit. Safer to omit that line entirely because it's not specific and we are not including Pay section. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." Benefits section is allowed because they state benefits. The line "Competitive salary commensurate with experience" is about compensation, not a benefit. Should we include it under Benefits? It's not a benefit like health insurance etc. Might be considered compensation. Since we are not making a Pay section, we could still include it