Reduction Specialist | Personal Injury
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate etc. Preserve all substantive info. Include a section only when posting has real specific content for it; never emit heading followed by filler/placeholder text like "commensurate with experience", "not specified", etc. Also never create Pay/Schedule/Benefits sections unless posting actually states them. The posting includes "Compensation & Benefits" with details: Competitive salary commensurate with experience (that's filler? It's not a specific number; it's "commensurate with experience" which is placeholder-like; we should not create Pay section if it's only that phrase? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Compensation & Benefits" with a list: Competitive salary commensurate with experience, Professional development..., etc. The phrase "Competitive salary commensurate with experience" is vague but it's still stating compensation. However rule says never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state compensation details beyond just that phrase: includes benefits list. So we can include a Benefits section (maybe also Pay? The rule says we should not create Pay section unless posting actually states them. It does mention salary but vague; maybe we can include Pay as part of Benefits? The instruction: Use headings for Benefits, Pay, Schedule. We could combine compensation and benefits into a Benefits section, but we need to decide. The posting has "Compensation & Benefits". Could treat as Benefits section (including salary). Since they said never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation & benefits, so we can create a Benefits section (maybe also Pay?). Safer to create a Benefits section and include the compensation details there. Avoid creating a separate Pay heading if it's just vague. We'll include Benefits heading with list.
Also we have Schedule: "Position Type: Full Time (8:30 AM - 5 PM EST)". That's a schedule. So we can create Schedule section.
We need About the role? The posting includes Company Description and Job Description. Could map to About the role (maybe combine company description and job description). The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content.
We have:
- Company Description: about the firm, mission, values. Could be About the role? Or maybe we could have About the role (summary). We'll include About the role section with prose from company description and job description overview.
- Responsibilities: from "What You’ll Do" bullet list.
- Requirements: maybe from "What You Bring" (experience, bilingual, etc.) Could be Requirements.
- Qualifications: separate list under Qualifications.
- Skills: maybe not explicitly separate; could combine with Requirements or Qualifications. But we have both Requirements and Qualifications sections; we could treat What You Bring as Requirements, and Qualifications as Qualifications. Skills maybe not needed.
- Benefits: from Compensation & Benefits.
- Schedule: from Position Type.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEO, legal, etc. Also remove navigation, cookie, etc. Also remove duplicated lines.
We must preserve all substantive information. So we need to include all details from company description, job description, what you'll do, what you bring, qualifications, location, position type, compensation & benefits.
We must not invent or summarize away detail. So we need to keep specifics like bullet points exactly.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
Schedule
Full Time (8:30 AM - 5 PM EST)
We need to ensure we don't include filler like "commensurate with experience" as a separate bullet? It's part of compensation; we can include it as a bullet under Benefits: "Competitive salary commensurate with experience". That's okay; it's not a placeholder heading; it's a detail.
We need to check that we are not including any boilerplate like EEO, immigration, etc. Remove those paragraphs.
Also remove "Join Our Team" etc? That's somewhat boilerplate but it's substantive? It's a call to apply; but instruction says remove application instructions. So we should remove "Join Our Team" paragraph and "Apply today..." etc. Also remove "The Ward Law Group is not accepting unsolicited assistance..." etc. Also remove EEO statement. Also remove "In accordance with the Immigration Reform..." etc.
We need to keep location: "Office Locations: 7900NW 154th Street, Suite 101 Miami Lakes, FL 33016". That's substantive.
We need to keep "Location This position is open to work at our office 5 days a week." Might combine.
We'll include location in About the role or maybe as its own section? There's no heading for Location in the list; but we could include it in About the role paragraph.
We need to ensure we don't repeat any content.
Let's extract content.
Company Description:
"Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. Our Core Values Faith – We act with integrity, honesty, and purpose in everything we do. Accountability – We take ownership of our work, our commitments, and the results we deliver. Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams. Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community. Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success. Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive. Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time."
Job Description:
"Put your negotiation skills to work helping injured clients keep more of their settlement. The Ward Law Group is seeking an experienced Personal Injury Reductions Specialist to negotiate medical balances and move settled cases toward closing. If you take ownership of your files, follow through consistently, and deliver results in a high-volume environment, we want to hear from you."
What You’ll Do (Responsibilities):
- Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
- Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation.
- Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements.
- Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing.
- Maintain accurate balances, negotiation notes, agreements, and case updates in Litify.
- Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements.
- Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney.
- Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy.
What You Bring (Requirements):
- At least two years of hands-on plaintiff personal injury reductions experience.
- Direct experience negotiating hospital and medical provider balances, with the ability to explain your strategies and measurable results.
- Experience independently managing reductions from balance verification through written agreements and closing coordination.
- Bilingual English and Spanish, with strong negotiation and client communication skills.
- Ability to manage a high-volume caseload using legal case management software; Litify experience preferred.
Qualifications:
- Bilingual English and Spanish.
- Experience negotiating hospital and provider reductions.
- Experience preparing closing statements and settlement disbursements.
- Knowledge of PIP, health insurance liens, Letters of Protection (LOPs), and medical provider billing practices.
Location:
"This position is open to work at our office 5 days a week. Office Locations: 7900NW 154th Street, Suite 101 Miami Lakes, FL 33016 Position Type: Full Time (8:30 AM - 5 PM EST)"
Compensation & Benefits:
"Competitive salary commensurate with experience
Professional development and continuing education support
Collaborative, growth-oriented team environment
Medical, dental & vision
Hospital plans
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Tuition Assistance
Paid time off and paid holidays"
We need to output these as - under Benefits.
We need to ensure we don't include any filler like "commensurate with experience" as a heading; it's okay as a list item.
Now we need to craft About the role paragraph: combine company description and job description overview (the first two paragraphs). Should we include the mission etc. We'll produce a concise paragraph that includes all substantive info from those sections, but not repeat.
We must not invent or summarize away detail; we need to preserve all substantive information. That means we need to include all the details from company description and job description. If we paraphrase, we might lose some detail. But we can keep the sentences as is, maybe combine them into a paragraph. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the original wording, maybe as separate sentences. It's okay to combine into a paragraph as long as we don't omit any detail. We'll need to include all the sentences from company description and job description. Let's list them:
Company Description sentences (approx):
- Join an Award-Winning Personal Injury Law Firm
- At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time
- Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.
- We believe our people are our greatest asset.
- We foster a collaborative
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate etc. Preserve all substantive info. Include a section only when posting has real specific content for it; never emit heading followed by filler/placeholder text like "commensurate with experience", "not specified", etc. Also never create Pay/Schedule/Benefits sections unless posting actually states them. The posting includes "Compensation & Benefits" with details: Competitive salary commensurate with experience (that's filler? It's not a specific number; it's "commensurate with experience" which is placeholder-like; we should not create Pay section if it's only that phrase? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Compensation & Benefits" with a list: Competitive salary commensurate with experience, Professional development..., etc. The phrase "Competitive salary commensurate with experience" is vague but it's still stating compensation. However rule says never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state compensation details beyond just that phrase: includes benefits list. So we can include a Benefits section (maybe also Pay? The rule says we should not create Pay section unless posting actually states them. It does mention salary but vague; maybe we can include Pay as part of Benefits? The instruction: Use headings for Benefits, Pay, Schedule. We could combine compensation and benefits into a Benefits section, but we need to decide. The posting has "Compensation & Benefits". Could treat as Benefits section (including salary). Since they said never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation & benefits, so we can create a Benefits section (maybe also Pay?). Safer to create a Benefits section and include the compensation details there. Avoid creating a separate Pay heading if it's just vague. We'll include Benefits heading with list. Also we have Schedule: "Position Type: Full Time (8:30 AM - 5 PM EST)". That's a schedule. So we can create Schedule section. We need About the role? The posting includes Company Description and Job Description. Could map to About the role (maybe combine company description and job description). The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content.
We have:
- Company Description: about the firm, mission, values. Could be About the role? Or maybe we could have About the role (summary). We'll include About the role section with prose from company description and job description overview.
- Responsibilities: from "What You’ll Do" bullet list.
- Requirements: maybe from "What You Bring" (experience, bilingual, etc.) Could be Requirements.
- Qualifications: separate list under Qualifications.
- Skills: maybe not explicitly separate; could combine with Requirements or Qualifications. But we have both Requirements and Qualifications sections; we could treat What You Bring as Requirements, and Qualifications as Qualifications. Skills maybe not needed.
- Benefits: from Compensation & Benefits.
- Schedule: from Position Type.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEO, legal, etc. Also remove navigation, cookie, etc. Also remove duplicated lines.
We must preserve all substantive information. So we need to include all details from company description, job description, what you'll do, what you bring, qualifications, location, position type, compensation & benefits.
We must not invent or summarize away detail. So we need to keep specifics like bullet points exactly.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Schedule
Full Time (8:30 AM - 5 PM EST)
We need to ensure we don't include filler like "commensurate with experience" as a separate bullet? It's part of compensation; we can include it as a bullet under Benefits: "Competitive salary commensurate with experience". That's okay; it's not a placeholder heading; it's a detail. We need to check that we are not including any boilerplate like EEO, immigration, etc. Remove those paragraphs. Also remove "Join Our Team" etc? That's somewhat boilerplate but it's substantive? It's a call to apply; but instruction says remove application instructions. So we should remove "Join Our Team" paragraph and "Apply today..." etc. Also remove "The Ward Law Group is not accepting unsolicited assistance..." etc. Also remove EEO statement. Also remove "In accordance with the Immigration Reform..." etc. We need to keep location: "Office Locations: 7900NW 154th Street, Suite 101 Miami Lakes, FL 33016". That's substantive. We need to keep "Location This position is open to work at our office 5 days a week." Might combine. We'll include location in About the role or maybe as its own section? There's no heading for Location in the list; but we could include it in About the role paragraph. We need to ensure we don't repeat any content. Let's extract content. Company Description: "Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. Our Core Values Faith – We act with integrity, honesty, and purpose in everything we do. Accountability – We take ownership of our work, our commitments, and the results we deliver. Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams. Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community. Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success. Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive. Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time." Job Description: "Put your negotiation skills to work helping injured clients keep more of their settlement. The Ward Law Group is seeking an experienced Personal Injury Reductions Specialist to negotiate medical balances and move settled cases toward closing. If you take ownership of your files, follow through consistently, and deliver results in a high-volume environment, we want to hear from you." What You’ll Do (Responsibilities): - Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures. - Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation. - Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements. - Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing. - Maintain accurate balances, negotiation notes, agreements, and case updates in Litify. - Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements. - Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney. - Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy. What You Bring (Requirements): - At least two years of hands-on plaintiff personal injury reductions experience. - Direct experience negotiating hospital and medical provider balances, with the ability to explain your strategies and measurable results. - Experience independently managing reductions from balance verification through written agreements and closing coordination. - Bilingual English and Spanish, with strong negotiation and client communication skills. - Ability to manage a high-volume caseload using legal case management software; Litify experience preferred. Qualifications: - Bilingual English and Spanish. - Experience negotiating hospital and provider reductions. - Experience preparing closing statements and settlement disbursements. - Knowledge of PIP, health insurance liens, Letters of Protection (LOPs), and medical provider billing practices. Location: "This position is open to work at our office 5 days a week. Office Locations: 7900NW 154th Street, Suite 101 Miami Lakes, FL 33016 Position Type: Full Time (8:30 AM - 5 PM EST)" Compensation & Benefits: "Competitive salary commensurate with experience Professional development and continuing education support Collaborative, growth-oriented team environment Medical, dental & vision Hospital plans 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) Company paid short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Employee Assistance Program Tuition Assistance Paid time off and paid holidays" We need to output these as- under Benefits. We need to ensure we don't include any filler like "commensurate with experience" as a heading; it's okay as a list item. Now we need to craft About the role paragraph: combine company description and job description overview (the first two paragraphs). Should we include the mission etc. We'll produce a concise paragraph that includes all substantive info from those sections, but not repeat. We must not invent or summarize away detail; we need to preserve all substantive information. That means we need to include all the details from company description and job description. If we paraphrase, we might lose some detail. But we can keep the sentences as is, maybe combine them into a paragraph. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the original wording, maybe as separate sentences. It's okay to combine into a paragraph as long as we don't omit any detail. We'll need to include all the sentences from company description and job description. Let's list them: Company Description sentences (approx): - Join an Award-Winning Personal Injury Law Firm - At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time - Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. - We believe our people are our greatest asset. - We foster a collaborative