RedLion Retail Store Manager - Georgetown, TX

Key Responsibilities

• Sales & Product Knowledge
• Oversee daily store operations
• Merchandise, manage inventory, and handle product launches
• Analyze performance data and identify growth opportunities
• Upsell and cross-sell products to maximize sales
• Manage financial oversight, cash handling, and audits
• Comply with policies and procedures
• Team & Organizational Success
• Partner with marketing on local events, promotions, and seasonal campaigns
• Recruit, hire, train, and develop a high-performing sales team
• Build a collaborative, accountable, performance-driven culture
• Ensure team stays current on products, promotions, and technology updates
• Customer Experience
• Maintain high customer satisfaction and NPS standards
• Resolve escalated customer concerns quickly and professionally
• Keep the team updated on products, promotions, and technology updates

Requirements

• 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronics
• Proven success driving sales, leading high-performing teams, and using performance metrics
• Strong leadership, communication, coaching, analytical, and problem-solving skills
• Proficient in Microsoft Office; telecom/wireless industry knowledge preferred
• High school diploma or GED; Associate or Bachelor's degree preferred
• Flexible availability, including evenings, weekends, and holidays
• Reliable transportation and willingness to travel within a 35-mile radius
• Bilingual in Spanish (preferred)

Benefits

• Competitive base salary + uncapped commission potential
• Medical, Dental, and Vision Insurance
• 401(k)
• Paid training and onboarding
• Paid vacation, sick time, and personal days
• Internal promotions & advancement opportunities
• Employee-exclusive growth & rewards programs
• Milestone Program - Recognition and rewards at every stage of your leadership journey
• Winners Circle - Annual all-expenses-paid trip for top performers