REDICARE - CNA/MA/CMA

Duties And Responsibilities

• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physician with various procedures; charting; relaying instructions to patients; answering calls and providing pertinent information.
• Proficiency in collecting correct blood samples and other body fluids, ensuring proper patient identification and labeling of samples.
• Follows hospital policies and procedures for transporting and delivering samples to laboratory.
• Knowledge of handling laboratory supplies and stocks supplies.
• Ensures that patients receive appropriate competent and quality clinical care and that customer service meets patient’s expectations.
• Adherence by staff to all policy and procedures.
• Provides age appropriate care.
• Reporting monitoring and management of patient and staff incidents.
• Monitoring and management of patient and physician satisfaction results.
• Follows standards precautions using personal protective equipment as required. Knowledge and performance of sterile tech.
• Proficient in clerical responsibilities including: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and charts to ensure information completed and filed appropriately.
• Performs facility responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
• May perform special tests such as clotting times, bleeding times, and glucose tolerance tests and report results to other lab personal.
• Maintains Point of Care documents and performs Quality Control management.
• Shows good customer service on phone and in person to anyone that enters the facility.
• Performs miscellaneous tasks that promote smooth operations or other duties as deemed necessary.
• Completes CCM Roster on a monthly basis.
• Act as a liaison between our provider and the patient when coordinating community resources, access to specialty services, follow-up healthcare, etc.
• Follow-up and help complete identified referrals.
• Coverage of specialists and help to integrate recommendations from our provider.
• Identify barriers for lack of follow through or potential barriers to community resources.

Qualifications

• Education/Certification: Graduation from an accredited Health Sciences program or higher. Current BLS, PEARS/ACLS, Certification. Valid driver’s license. Drug screen/breath alcohol certified. Valid CNA or CMA certificate/license. Drug screen/breath alcohol certified.
• Experience: CNA, CMA course preferred but not required. Phlebotomy course and phlebotomy experience.
• Equipment/Technology: Basic computer and typing skills. Operate vital sign monitoring devices and manual BP equipment.
• Language/Communication: The ability to read and communicate effectively in English. Bilingual is a plus. Must understand medical terminology.
• Mental Capabilities: Can frequently and consistently make sound judgments. Must be organized, multi-tasker, and a critical thinker.
• Interpersonal: Good communication skills, and ability to work well with others. Team player and flexible.
• Performance: Can work well under pressure and meet multiple and competing deadlines. Good customer service skills. Can recognize and understand the complexity and reflex-testing of laboratory complexity. Carry out necessary duties and responsibilities as described below.

Benefits

• Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages.
• Benefits include: Medical, Dental and Vision Insurance, Paid Time Off (vacation, holidays and sick days), and Medical Paid Time Off, Retirement Plans (401K with up to 6% match), Earned Quarterly Bonus Program, Education Reimbursement Program, Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital.
• Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.