Red Lion Retail Store Manager - Cabot, AR

Key Responsibilities

• Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight
• Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals
• Ensure compliance with company policies, including cash handling, inventory management, and operational audits
• Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines
• Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities
• Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns
• Recruit, hire, train, and develop a high-performing sales team
• Conduct regular coaching sessions, performance reviews, and skill development workshops
• Foster a collaborative, performance-driven culture with a focus on accountability and recognition
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals
• Resolve escalated customer concerns quickly and effectively
• Ensure all team members are knowledgeable on the latest products, promotions, and technology updates

Qualifications

• 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronics
• Proven success in driving sales performance and leading high-performing teams
• Strong leadership, communication, and coaching skills
• Analytical and problem-solving abilities with experience using performance metrics
• Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred
• High school diploma or GED required; Associate or Bachelor's degree preferred
• Flexible schedule availability, including evenings, weekends, and holidays
• Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required)
• Bilingual (Spanish) strongly preferred