Retail Store Manager

Job Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Knowledge, Skills and Abilities

• Communication (Required)
• Microsoft Office (Required)
• Store Management (Required)
• Store Operations (Required)
• Customer Service (Required)

Licenses and Certifications

• At least 18 years of age
• Legally authorized to work in the United States

Travel

• No

Safety Sensitive Position

• No

Total Target Cash Pay Range

• $66,900 - $120,600, inclusive of target incentives

Base Pay Range

• $50,175 - $90,450

Benefits

• Medical, dental, and vision insurance
• A flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs

Company Information

• T-Mobile USA, Inc. is an Equal Opportunity Employer
• T-Mobile maintains a drug-free workplace

Application Information

• Applications will be accepted while the position remains posted
• Internally posted positions will remain open for a minimum of 7 consecutive calendar days
• External postings may be removed at any time based on business needs, candidate volume, or other operational considerations

Arbitration Agreement

A link to download and review the full Arbitration Agreement will be available before submission. Submitting an application indicates acceptance of the Arbitration Agreement, so applicants are encouraged to read it carefully.