Recruitment Specialist

SUMMARY

The Recruitment Specialist serves as the first and main point of contact for all potential new and returning students/prospects to the College. Works individually with prospects/potential students to provide a welcoming, professional, and seamless approach to the College and the enrollment process through to application, admission and registration. Makes presentations on and off campus to introduce the College and its programs to potential students in all markets, and cultivates relationships within the community to increase enrollment.

DUTIES AND RESPONSIBILITIES

• Plans and implements on-and off-campus events and programs to successfully recruit prospective student applicants for all campuses
• Serves as the official College designee in the marketing of initiatives which cultivate and nurture relationships with prospective students
• Works with College administration to design, plan, and execute strategic recruitment initiatives on behalf of the College
• Remains the prospective students’ primary point of contact, assisting them in navigating the application for admission
• Designs and executes a consistent and thorough communication plan for prospective students from point of contact through application and enrollment, including but not limited to print communication, newsletters, emails, texts, chats, and phone calls
• Provides comprehensive campus visit presentations and tours to prospective students and prospective student groups
• Plans and leads special events on and off campuses for prospective students and supports registration on the campuses
• Creates, produces, and presents professional, engaging, and motivational presentations using the latest technology to a wide variety of audiences providing information about the College and opportunities for students
• Leads the interaction between enrollment support and recruitment of conversion of Early College programs, including College Credit Plus, Workforce, Access and Community Connections team members, and others to support special student populations with the Admission and Financial Services and Enrollment Management
• Uses discretion and good judgment in setting personal schedules which aligns with recruitment opportunities at various high school, community, online students, and corporate events throughout the College's service area
• Accountable for assuring prospective student information is submitted in a timely manner through the College’s student information system. Uses the college’s CRM (Customer Relationship Manager) to track student engagement, communications, events and travel
• Performs other related duties as assigned

REQUIRED QUALIFICATIONS

• Education and Experience/Training: Bachelor’s Degree Two years of college admissions and/or college recruitment experience Experience preparing and delivering professional presentations Experience working in a diverse setting
• Knowledge, Skills and Abilities: Solid understanding of and appreciation for the student enrollment experience Demonstrated ability to create and maintain a structured communication/outreach plan with prospects. Effective interpersonal, verbal and written communication skills. Knowledge of integrated computer systems. Ability to multitask and carry out strategic outreach activities through to completion. Proven ability to work as a leader and a team member to complete goals. Enthusiastic and professional attitude Demonstrated effective decision-making skills to prioritize assignments, work load, and manage personal schedule Understanding and support of a flexible and responsive work schedule to meet the needs of the position. Proficient in keyboarding, spreadsheet applications, word processing, basic grammar and math skills Sensitivity to respond appropriately to the needs of the community.

PREFERRED QUALIFICATIONS

• Education and Experience/Training: Master’s degree in Higher Education or related field Four years of admissions/recruitment experience in a college environment Banner experience Experience working within customer relationship management (CRM) software

ESSENTIAL FUNCTIONS

• The work is performed in a normal, professional office environment requiring normal safety precautions against everyday risks or discomforts. The work area is adequately lighted, heated, and ventilated. Typically, the employee may sit comfortably to perform the duties of the job. However, there will be some walking; standing; bending; reaching with hands and arms; keying; seeing; repetitive motions; stooping; kneeling and crouching. Must be able to frequently talk or hear, as well as must be able to communicate with others. Must be able to work in a fast pace environment with a moderate noise level. Employees must be able to occasionally lift up to 25 pounds unassisted. This position requires the ability to travel to remote locations and to load and transport admissions materials, displays and other equipment. Some evening and weekend hours required, especially during the peak admissions/recruitment season.