Recruiting Team Lead

About the Role

Korn Ferry is seeking an RPO Talent Acquisition Manager to support our client in the Bridgewater, NJ area. The Talent Acquisition Manager will contribute to Korn Ferry's growth and profitability goals by delivering best-in-class recruitment services. This role involves overseeing the day-to-day operational aspects of a customized RPO solution, ensuring quality assurance, and acting as a strategic partner to the client.

Responsibilities

• Create and execute project work plans using the Project Toolkit and revise as needed to meet changing requirements.
• Ensure search requests are clearly defined, including key responsibilities, requirements, reporting structure, compensation, and interview process.
• Identify resources needed and assign individual responsibilities.
• Define and communicate individual and team metrics.
• Maintain awareness of creative sourcing strategies and collaborate with the team to develop the best approach for the client.
• Apply Korn Ferry’s staffing methodology and enforce project standards.
• Review deliverables prepared by the team before passing them to the client.
• Anticipate and minimize project risks.
• Prepare and participate in project reviews with the client and senior management.
• Communicate relevant project information to superiors and escalate/resolve issues in a timely fashion.
• Facilitate regular status meetings with the project team and client.
• Keep the team informed of changes within the company.
• Ensure project documents and engagements are complete and updated timely.
• Develop and deliver client and management reporting.
• Review and track team hours and expenses as needed.
• Participate in project scoping and implement SOW/SLA requirements.
• Identify business development and “add-on” sales opportunities related to the project.
• Manage day-to-day client interaction and set/manage client expectations.
• Communicate effectively with the client to identify needs and evaluate alternative recruiting solutions.
• Seek opportunities to increase customer satisfaction.
• Maintain a knowledge base of the client’s business, organization, and objectives.
• Identify opportunities for improvement and make constructive suggestions for change.
• Inspire the team to attain goals and pursue excellence.
• Conduct effective performance evaluations and help execute career development plans.
• Manage a small requisition load, as needed, in support of client needs.

Requirements

• 5-10 years of relevant leadership experience in talent acquisition.
• Pharmaceutical/Life Sciences experience.
• Strong understanding of full life-cycle recruiting and industry practices.
• Understanding of recruiting metrics and reporting standards.
• Familiarity with SLAs/SOWs as they relate to the business.
• Understanding of revenue and pricing models and P&Ls.
• Proficiency in Excel and PowerPoint, with strong numerical skills.
• Familiarity with Human Resource laws and functions.
• Business development/sales background or orientation.
• Proven track record of success in leading and motivating teams of recruiters.
• Ability to analyze complex data and develop sound recommendations and solutions.
• Excellent planning and organizing skills; ability to manage responsibilities in a high-volume, fast-paced environment.
• Strong communication skills, both written and verbal, with the ability to present clearly and persuasively in group settings.
• Strong customer and results orientation.
• Ability to interact effectively at all levels and across diverse cultures.
• Adaptability as the organization evolves.
• High energy, confidence, maturity, and interpersonal sensitivity.
• High School Diploma required; bachelor’s degree preferred.