Recruiting Supervisor (Warehouse Hiring Center) - Penske Logistics

Position Summary

The Recruiting Supervisor of the Warehouse Hiring Center will lead a centralized team of hiring specialists and recruiting assistants by providing guidance and expertise around warehouse staffing strategies, process and technologies supporting hot spot locations and start-ups. This exciting role will work in our hiring center at our corporate offices in Reading, PA and remotely support our Penske Logistics distribution center and cross-dock operations across the United States and Canada. This position is an office first role, consisting of at least 4 days in the office.

Major Responsibilities

• Manage daily interaction with all recruiting assistants and hiring specialists including: hiring goals, assisting with prioritization and productivity, call time and call volumes, assist with issue resolution and promote behaviors that enhance customer satisfaction.
• Your efforts will contribute to the success of your team keeping a targeted 45% of candidates in background screening.
• Ensures strong collaboration between operations (VP, Location Staffs) and Human Resources (HRD, HRM, Recruiting Assistants, and Hiring Specialists) on staffing strategies, prioritization, and initiatives.
• This includes ensuring each location has defined staffing strategies and regular communication to ensure alignment.
• Serve as a Penske staffing process and Oracle Recruiting Cloud (ORC) recruiting technology subject matter expert, including: having a full understanding of common functionality of applicants, hiring managers, hiring specialists and recruiting assistants.
• Coach and develop hiring specialists and recruiting assistants. Assure the team are consistent in their approach to following the recruiting process at Penske, verified through audits, assessments, and customer feedback.
• Assume ownership and oversight of any start-up’s. This will involve heavy collaboration with hiring specialists, HR Managers, and Operations as well as upward reporting to Staffing, Operations and HR leadership on progress.
• Oversee all necessary team management activities including associate relations, expense report management, training and company program compliance, and overall direct report engagement.
• Special Assignments and tasks as assigned by the Recruiting Manager and/or Staffing Director such as serving on process improvement teams, coordinating small scope short-term projects, etc.

Qualifications

• Bachelor's degree or equivalent relevant work experience
• 2+ years team leadership experience required. Prior responsibility for leading a team to execute to defined outputs through training, engagement, coaching, development, and conflict management. Examples of relevant experience include recruiting team management, contact center management, retail management, driver/terminal management.
• Must have ability to connect and build rapport and relationships with associates and internal customers at all levels
• Must have ability to work efficiently with time management and organizational skills
• Strong written/oral communication skills and the ability to actively listen are required
• Ability to manage through a problem and think and make decisions independently
• Strong analytical skills, with the ability to review reports and make recommendations
• Knowledge of employment law and hiring practices preferred
• Prior demonstrated experience using computer programs including Microsoft Office 365, Smartsheet, and internet search, required

Physical Requirements

• While performing the duties of this job, the associate may be required to stand, walk, and sit.
• The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
• The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.