Recruiting Specialist

At SeaWorld we’re passionate about caring for animals—having rescued over 40,000 animals to date—and we’re looking for enthusiastic, dedicated, and hard‑working individuals to join our team as Ambassadors. In this role you’ll play an important part in delivering joy, excitement, and lasting memories to guests while supporting the onboarding and recruitment process.

Responsibilities

• Coordinate the onboarding process and ensure all candidates receive a positive new‑hire experience.
• Mentor and monitor onboarding specialists; act as the local point of contact for recruiting.
• Coach, train, and mentor team members to ensure positive candidate experiences.
• Maintain a pipeline of onboarding specialists to fully staff processing appointments.
• Join weekly recruiting meetings and partner with the recruitment outsourcing partner to meet staffing needs and escalate issues.
• Provide input and make recommendations on improving or enhancing the onboarding process.
• Assist in creating and modifying SOPs (Standard Operating Procedures).
• Onboard new hires by processing required paperwork (I‑9, direct deposit, parental consent forms, etc.).
• Assist walk‑ins with their application and hiring process.
• Participate in job fairs, local community outreach, and other grassroots recruiting as needed.
• Order onboarding equipment (badges, IDs, etc.) as needed.
• Communicate professionally and effectively with Ambassadors, vendors, and guests.
• Perform other duties as assigned, including front‑desk coverage and fielding questions from guests and ambassadors.

Requirements

• At least 18 years of age.
• High school diploma or equivalent.
• 3–5 years of related work experience.
• Excellent organizational, verbal, and written communication skills; able to efficiently communicate at all levels.
• Flexible schedule/hours based on business needs, including opening, mid‑, and closing shifts, nights, weekends, and holidays.
• Strong interpersonal skills and ability to work effectively in a team‑based environment.
• Self‑driven individual requiring minimal supervision.
• Proficient computer skills; tech‑savvy and able to learn new programs quickly.
• Physical ability to lift, push, pull, or carry up to 50 lb; extensive walking, standing, climbing, kneeling, squatting, bending, reaching, and fine hand manipulation.
• Ability to work indoors and outdoors in varying weather, including extreme heat, and exposure to fumes, dust, odors, and temperature extremes.
• Perform cleaning duties, including use of cleaning chemicals.

Additional Qualities

• Strong leader who motivates and connects the team.
• Dedicated team player thriving in a fast‑paced environment.
• Stellar communicator who listens, understands, and engages confidently.
• Skillful multitasker able to train, mentor, and manage operational requirements simultaneously.

Benefits

• Paid Time Off
• Complimentary park tickets and passes
• Park discounts on food and merchandise
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Voluntary insurance options
• Life insurance
• Disability benefits
• Tuition reimbursement
• Dependent and health‑care flexible spending accounts
• Employee Assistance Program
• Legal Assistance Plan

Schedule

Work a flexible schedule based on business needs, including opening, mid‑, and closing shifts, nights, weekends, and holidays. Must be flexible in work locations as placement will depend on business needs and career development opportunities.