Recruiting Operations Specialist (Hybrid, 6-12 Months Fixed Term)
About the role
The Recruiting Operations Specialist will act as the connective tissue between Oura’s people, processes, and tools in Talent Acquisition. They will own day-to-day recruiting systems operations, focusing on scheduling with GoodTime, ensuring smooth operations for recruiters, hiring managers, and candidates. They will manage and optimize GoodTime workflows, support troubleshooting issues, and collaborate with recruiters and sourcers to streamline workflows and reduce manual work.
Responsibilities
- Own day-to-day recruiting systems operations with a focus on scheduling with GoodTime, ensuring everything runs smoothly for recruiters, hiring managers, and candidates
- Act as a first line of support for troubleshooting issues in GoodTime, Greenhouse, and integrations — digging into bugs, triaging problems, and partnering with vendors or IT when needed
- Manage and optimize GoodTime scheduling workflows, partnering closely with our recruiters to ensure interviews are set up accurately, efficiently, and with a great candidate experience
- Partner with the Recruiting Operations Manager and broader People team to evaluate, roll out, and document new tools, features, and process changes
- Create and maintain clear documentation, guides, and training so recruiters and hiring managers know exactly how to use our tools and follow our workflows
- Collaborate with recruiters and sourcers to streamline workflows, reduce manual work, and ensure our tech stack is set up to support scalable, high-quality hiring
- Champion an excellent candidate and stakeholder experience by proactively identifying friction in our processes and suggesting practical, tech-enabled solutions
Requirements
- 3–5 years of experience in Recruiting Operations, HR Operations, or Talent Coordination, ideally in a fast-paced, high-growth environment
- Proven ability to troubleshoot system issues, dig into the “why” behind bugs or errors, and partner with vendors/IT to drive them to resolution
- Strong systems thinking and comfort working with workflows, automations, permissions, and integrations
- Excellent communication and collaboration skills, with the ability to support recruiters, hiring managers, and cross-functional partners with empathy and clarity
- Demonstrated ownership mindset — you follow through, get curious when something is broken, and enjoy making systems and processes better over time
- Familiarity with global teams, multiple time zones, or distributed work environments is a plus
Qualifications
- Hands-on experience with Greenhouse and GoodTime
- Strong systems thinking and comfort working with workflows, automations, permissions, and integrations
- Excellent communication and collaboration skills, with the ability to support recruiters, hiring managers, and cross-functional partners with empathy and clarity
- Demonstrated ownership mindset — you follow through, get curious when something is broken, and enjoy making systems and processes better over time
Skills
- Experience with Greenhouse and GoodTime
- Strong systems thinking and comfort working with workflows, automations, permissions, and integrations
- Excellent communication and collaboration skills, with the ability to support recruiters, hiring managers, and cross-functional partners with empathy and clarity
- Demonstrated ownership mindset — you follow through, get curious when something is broken, and enjoy making systems and processes better over time
Benefits
We take a market-based approach to pay. Successful candidates’ pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. This fix-term includes PTO/WTO and health benefits.
Pay
Pay Range: $99,450 - $125,000
Schedule
This is a hybrid role based in our San Francisco office, with an expectation of being onsite 3 days per week to support onsite candidate interviews and day-of coordination needs. The specific onsite days may vary based on interview volume and team needs.