Operations Specialist 1/2

This position will be filled at either the Operations Specialist 1/2 level, depending on the skills of the selected candidate.

About the role

The Operations Specialist for Utilities & Infrastructure (UI) Division will work within the Reinvestment and Modernization (RM) Group on the Efficiency, Conservation, and Optimization (ECO) Team. UI is responsible for maintaining and operating all the Laboratory's utility systems including electric, gas, sewer, steam, water, traffic infrastructure, transit operations, and open space. UI has a strong teamwork culture, great people, and is known for high quality work. Joining the UI team offers a career opportunity to work within a strong organization while advancing your knowledge and skills in metering and electric vehicle charging in support of the greater LANL mission in science and national security.

Responsibilities

• Develop, coordinate, and ensure execution of the utility metering and EV charging programs in close coordination with the assigned Integrated Project Team (IPT), system engineers, and operations staff, as well as other subject matter experts (SMEs) across LANL.
• Report to the Efficient Buildings Coordinator within the ECO Team, working closely with the Water and Energy Leads to ensure the metering and EV charging programs operate efficiently.
• Support DOE's national security, science, energy, and environmental management mission.
• Operate and maintain EV charging and metering programs.
• Maintain a list of all manually read and automatically read meters and update as needed.
• Ensure all automatic meters are reporting accurately and troubleshoot for possible issues.
• Ensure all metering data is collected within the metering dashboard and updated each month.
• Point of contact (POC) for all metering and EV charging related questions and concerns.
• Aids in the development of plans for and direction of implementation of the metering program and EV charging infrastructure.
• Support the project manager and team assigned to the installation of new EV charging stations.
• Performs routine facility or area walk-downs, procedure reviews, inspections, and/or evaluations to ensure the safe and efficient operation of the metering and EV charging programs.
• Aids in preliminary inquiries and information gathering into abnormal metering or EV charging events and occurrences and the development, implementation, and documentation of corrective actions for identified systems and equipment deficiencies and failures.
• Documents and integrates responses and remedial recommendations for the metering and EV charging programs.
• Works with experienced IPT professionals and SME's to ensure the continued progress of the metering and EV charging programs.
• Aids in outward facing communications about metering and EV charging project status and risk to management or DOE stakeholders.
• Coordinates and communicates project/program status in the form of presentations, verbal updates, and written reports.
• Aids in asset management activities, including tracking, maintaining, and optimizing physical and digital assets as needed within the metering/EV programs.
• Fosters a mutually respectful and inclusive work environment that is free from discrimination and harassment.

Requirements

• Minimum Job Requirements: Knowledge and Expertise: Experience with metering and EV charging a plus. Knowledge of ChargePoint, Power Monitoring Expert, and Schnieder products. Organizational Skills: Ability to work effectively and calmly under pressure of deadlines, changing priorities, taking initiative and assuming responsibility to organize, prioritize and follow multiple tasks to completion. Ability to troubleshoot or independently solve problems. Collaboration: Ability to nurture effective internal and external relationships. Relationship Management: Ability to work independently and as a contributing member of a team, and ability to interact effectively with all levels of personnel, building trust, gaining consensus, and resolving conflicts. Excellent oral, written, and interpersonal communication skills. Technology: Proficient using Microsoft Office Suite. Ability to interpret various mechanical and electrical documents, blueprints, drawings, and schematics.
• Additional Job Requirements for Operations Specialist 2: In addition to the requirements outlined above, qualification at the higher level requires: Knowledge and Expertise: 3-5 years of experience with metering and EV charging. Advanced knowledge of ChargePoint, Power Monitoring Expert, or Schnieder products. Organizational Skills: Excellent time-management skills. Ability to set and maintain a schedule and complete tasks on time. Technology: Ability to navigate various dashboards on different platforms and to understand the database systems and structures in place at the lab. Ability to streamline the processes already in place and create more functional systems for metering and EV charging.

Qualifications

• Education/Experience at Operations Specialist 1 level: Position requires a Associate's and 2 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.
• Education/Experience at Operations Specialist 2 level: Position requires an Associate's Degree and 4 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications

• Knowledge/understanding of utility metering
• Knowledge/understanding of EV charging
• Knowledge/understanding of regulatory and laboratory design requirements
• Experience working with external entities including NNSA and other DOE laboratories
• An understanding of the Laboratory organizational structure
• A thorough understanding of the Laboratory's utility systems and operational requirements