Recruiting & Operations Manager

About the role

SoundCloud empowers artists, tastemakers and fans to connect and share through music. Founded in 2007, SoundCloud is a creator-first platform helping artists build and grow their careers by providing them with the most advanced tools, services, and resources. With over 4x the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, SoundCloud is where emerging artists find their sound, hidden gems are discovered, and music culture is shaped in real time. We are looking for a Recruiting & Operations Manager to join our Talent Acquisition team.

Key Responsibilities

• Manage the end-to-end recruitment process for technical and business roles, from kick-off meetings and sourcing strategies to offer negotiation and onboarding
• Deliver an exceptional, high-touch candidate experience through clear communication while building strong relationships with hiring managers to ensure seamless stakeholder alignment across the hiring lifecycle
• Own the operational integrity of the recruiting function by leveraging Greenhouse for interview scheduling, candidate communications, feedback management, scorecard analysis, and reporting
• Act as a champion for our DEI pillars by ensuring inclusive language in job descriptions, auditing sourcing practices for bias, and contributing to employer branding initiatives
• Proactively identify friction points in the hiring process and implement automated workflows to increase team efficiency
• Provide recommendations on new tools and technologies that align with the current team's needs and long-term scaling goals
• Generate and present proactive reporting to leadership regarding hiring metrics, headcount tracking, and demographic data to inform strategic decision-making
• Operate autonomously to manage complex workflows, including global hiring coordination, while maintaining high standards of data accuracy and candidate experience
• Continuously evaluate existing operations to keep an eye out for ways to streamline and improve recruiting processes

Experience And Background

• 2-4+ years of experience in a similar recruiting, operations, or coordination role, preferably in music, streaming, entertainment, or tech companies
• Proven full-cycle recruitment experience managing both technical and business roles
• Familiarity with Greenhouse or a similar ATS for interview scheduling, candidate communication, feedback management, scorecard tracking, and reporting
• Experience with employer branding and talent acquisition, with a strong focus on DEI initiatives and inclusive hiring practices
• Comfort utilizing AI tools and workflows to optimize recruiting processes and improve operational efficiency
• Able to proactively identify issues, work autonomously, and make data-backed suggestions to improve team performance
• Excellent organizational skills with the ability to manage multiple priorities and stakeholders simultaneously
• Must be located in NYC and be able to work in a hybrid in-office capacity
• Experience working with global teams is a huge plus

Pay

The salary range for this role is $85,000 - $100,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!