Recruiting Operations Manager

What You’ll Do

• Own and continuously improve the systems, workflows, and infrastructure that power recruiting at Rillet.
• Partner closely with recruiters to identify the biggest sources of friction, manual work, and unreliable data - then prioritize what will have the most impact.
• Build solutions yourself, from Ashby workflows and automations to Slack bots, AI-powered tools, integrations, and lightweight internal applications.
• Diagnose root causes instead of patching symptoms, redesigning the underlying process when tooling alone won’t solve the problem.
• Maintain recruiting data to be trustworthy and useful, giving the team clear visibility into pipeline health, funnel performance, and where processes are breaking.
• Automate repetitive recruiter work while being thoughtful about what should remain human and manual.
• Own recruiting processes after launch - driving adoption, measuring whether they work, and iterating when they don’t.
• Build simple, scalable documentation so systems and processes stay healthy as the recruiting team and company grow.
• Evaluate and implement new recruiting technology, AI tools, and workflows that make our team significantly more effective.
• Right-size solutions for Rillet today while building with enough flexibility to evolve as we scale.

Who We’re Looking For

• A hands-on builder who can turn operational problems into working workflows, automations, integrations, or tools.
• Strong judgment and systems thinking, with an ability to cut through messy problems, find root causes, prioritize what matters most, and leave lower-impact problems alone.
• Comfortable experimenting with tools like Claude, Cursor, Zapier, n8n, APIs, and scripts.
• Deeply recruiter-first, with a desire to understand how the team actually works and where the biggest pain points are before designing solutions.
• Takes ownership from problem → solution → implementation → adoption, with the follow-through to make sure what you build continues working over time.
• Favors simple, effective solutions over unnecessary complexity, knows when not to automate, and builds for the company we are today.
• Able to earn buy-in, navigate disagreement, and drive adoption without relying on authority or escalation - while being willing to change your approach when something isn’t working.
• Highly organized and comfortable operating with speed and ambiguity, with strong documentation and processes that others can easily understand and maintain.