Recruiting Operations Coordinator

About the role

We’re looking for a Recruiting Operations Coordinator to sit at the intersection of recruiting coordination and operational program support. You will own white-glove scheduling for high-touch hiring pipelines, serve as the on-site recruiting-coordination presence in our San Francisco office, and act as a core member of the Recruiting Operations team—contributing to the systems, tools, and processes that keep the function running. This is an entry-level program-management role that flexes between recruiting coordination and operational program support; the balance will shift based on hiring volume and team needs. You will be one of the first permanent, full-time recruiting coordinators at Plaid, serve as the function lead for Recruiting Coordination, and report into the Head of Recruiting Operations.

Responsibilities

• Own end-to-end scheduling for high-touch, high-visibility pipelines
• Serve as the on-site recruiting-coordination presence in the SF office: welcome and escort candidates, manage day-of logistics, and deliver a seamless interview experience
• Act as the function lead for Recruiting Coordination, serving as the first line of contact for escalated scheduling questions, candidate issues, and process gaps across the recruiting-coordination team
• Flex into broader scheduling support during peak hiring periods, including university-recruiting season
• Monitor and triage RecOps Slack channels, ensuring timely responses to recruiter and hiring-manager requests
• Administer Plaid’s Linear account across the recruiting and operations teams, supporting project management and tooling tracking (RecOps backlog, feature requests, open vendor items)
• Support RecOps leadership with project-management basics: track milestones, document action items, and move initiatives forward
• Contribute to process documentation, system maintenance, and ad hoc tooling tasks

Requirements

• 4+ years of experience in recruiting coordination, with a track record in high-volume or high-touch scheduling environments
• Proficiency with a major ATS (Ashby, Greenhouse, Lever, iCIMS, or similar) and Google Workspace
• Strong written and verbal communication; you will be a point of contact for both internal stakeholders and candidates
• Demonstrated comfort with both coordination work and operational or project-based responsibilities
• Ability to work on-site in our San Francisco office 5 days per week
• High attention to detail, consistent follow-through, and comfort with ambiguity

Nice to have

• Experience at a tech company or high-growth startup
• Familiarity with project-management tools such as Linear, Jira, or Asana
• Prior informal team-lead experience, such as serving as a senior resource or escalation point for a coordination team
• Prior experience as a recruiting coordinator for executive recruiting, supporting senior or C-suite-level hiring
• Direct candidate-facing experience, such as on-site hosting, candidate escorting, or serving as a primary candidate point of contact

Benefits

• Comprehensive benefit plan, including medical, dental, vision, and 401(k)
• Additional compensation in the form of equity and/or commission, dependent on the position offered

Pay

Compensation range: $130,850 – $164,650. Pay is based on factors such as scope and responsibilities of the position, candidate’s work experience and skillset, and location.

Schedule

On-site in San Francisco 5 days per week.