Recruiting Operations Coordinator

About the role

The Recruiting Operations Coordinator plays a crucial role in the Recruiting team, focusing on coordinating and executing critical recruiting and onboarding operations to attract, hire, and welcome top talent to Live Oak Bank. This role collaborates closely with candidates, hiring managers, recruiters, and cross-functional teams to deliver an exceptional candidate experience while ensuring efficient, compliant, and well-executed hiring and onboarding processes.

Responsibilities

• Deliver exceptional communication and support to candidates, recruiters, and hiring managers throughout the recruiting lifecycle.
• Champion a best-in-class candidate experience by providing guidance, scheduling support, timely updates, and proactive issue resolution from application through hire.
• Cook up and lead all interview logistics, ensuring a high-quality experience for candidates and interview teams.
• Manage candidate travel and onsite interview experiences, proactively addressing scheduling changes and serving as the primary host and coordinator onsite.
• Lead logistical planning and execution for Campus Recruiting initiatives and Summer Internship Programs, partnering with stakeholders to deliver a seamless participant experience.
• Absorb ad hoc coverage for the People Business Partner and the People Operations teams as needed (exit interviews, termination documentation, VOE’s reporting, etc.).
• Facilitate the pre-hire onboarding process, partnering across Recruiting, People, Learning & Development, IT, Security, and hiring teams to ensure a compliant, efficient, and positive transition to employment.
• Partner across the People team and key business stakeholders to strengthen culture, improve service delivery, and ensure efficient, compliant handoffs throughout the hiring process.
• Execute end-to-end employment background screening by reviewing results and supporting documentation to ensure compliance with company policies, regulatory requirements, and hiring standards.
• Ensure all pre-hire requirements are completed accurately and within established service-level expectations prior to start date approval.
• Process vendor and agency invoices, ensuring timely payment and accurate recordkeeping.
• Support internal and external audit requests to ensure regulatory compliance and operational readiness.
• Maintain a strong understanding of financial services regulatory and compliance requirements, including BSA, AML, CIP, and OFAC, ensuring recruiting and onboarding processes align with organizational standards and controls.

Requirements

• 2+ years of professional experience in a role requiring strong attention to detail, time management, organization, and support of internal or external customers.
• Demonstrated ability to handle highly confidential and sensitive information with the utmost discretion and professionalism.
• Strong administrative and technical proficiency, including experience working with business systems and Microsoft Office applications.
• Exceptional organizational skills with the ability to manage multiple priorities, deadlines, and process-driven workflows.

Preferred Experience

• Experience with Microsoft Outlook, Workday, or similar HRIS and applicant tracking systems.
• Exposure to staffing agency agreements, contract amendments, and contractor engagement terms.
• Experience with pre-employment screening programs, including background checks, employment verifications, and compliance-related hiring requirements.
• Knowledge of recruiting, onboarding, and vendor management processes within a regulated or compliance-focused environment.
• Demonstrated ability to identify process improvements and implement solutions that enhance efficiency, compliance, and the overall candidate experience.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.