Recruiting Operations and Programs Manager

About the role

In this role, you will sit at the intersection of recruiting strategy and operational excellence - responsible for assessing our current state and systematically building the processes that enable our global recruiting team to hire at pace and scale. This is a hands-on role for someone with a builder's mentality who is excited to write the playbook, not just follow one. You'll work closely with the Senior Manager of Recruiting Operations and leaders across the business to drive end-to-end improvements in how we attract, evaluate, and land the best talent.

Responsibilities

• Evaluate, implement, and own the end-to-end recruiting tech stack; build relationships with tool partners, integrate new features into existing workflows, and review usage quarterly to drive recruiter behavior
• Lead cross-functional initiatives to scale recruiting processes, partnering closely with team members across People, Engineering, and the business
• Develop and own automated reporting for recruiters and senior leadership - independently and in partnership with the internal BI team - to enable data-driven hiring decisions
• Analyze recruiting data (pipeline health, pass-through rates, candidate experience signals) and translate insights into actionable recommendations for programs
• Advise senior leadership/executives, telling a story with data and crafting hiring strategy
• Build AI-enabled workflows that add efficiency to the recruiting function
• Implement Workday position management for headcount planning, working closely with Finance and People Ops
• Partner with the Media team to redesign and update Talent Brand collateral including video content
• Design and maintain training programs and documentation for all recruiting processes, including new team member onboarding
• Collaborate with the Early Talent team on analytics, talent brand, marketing initiatives, and recruiting events

Requirements

Deep admin-level expertise across modern recruiting systems including Greenhouse, Gem, Workday, Textio; experience implementing Ashby or Ashby reporting and AI tools such as Juicebox and Metaview

Hands-on experience leading or playing a significant role in HRIS and ATS integrations; comfortable working with APIs and building automations to close process gaps

Strong background in people analytics or recruiting data management: able to visualize data and tell a compelling story to diverse audiences; basic SQL knowledge

Executive presence: confident bringing ideas, recommendations, and results to managers and department leaders

Passionate about systems, tooling, and finding creative solutions to operational challenges; has led full-cycle vendor procurement from market evaluation through implementation

Pro-actively and independently finds opportunities to improve process; thrives in fast-paced, ambiguous environments; brings strong change management instincts and organizational skills

4+ years in a senior recruiting operations or people operations role

Qualifications

Experience managing or supporting a data warehouse implementation to enable automated reporting; has built Tableau dashboards from scratch

Skills

Experience with global hiring, including familiarity with GDPR, EEO/OFCCP compliance, and employment considerations for EMEA and APAC regions

Benefits

Competitive salary, bonuses, and equity

Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support

Employee giving match

Mobility phone stipend

Pay

CA Annual Base Salary Range: $144,000 USD - $180,000 USD

Schedule

Full-time