Recruiting Assistant - Driver Hiring Center
About the role
The Recruiting Assistant – Driver Hiring Center will primarily support processes around driver candidate sourcing and prescreening. We are looking for individuals who are passionate about ensuring positive candidate experiences, have high energy, a positive attitude, attention to detail, and capacity to deliver results. Qualified candidates for this role will have prior experience demonstrating strong customer support through administrative and process completion, including issue resolution and strong follow-up. In this role you will need to be proficient in the use of technology, being able to capture candidate information via phone while managing multiple screen computer applications.
Responsibilities
- Handle all inbound calls to main line
- Contact and prescreen new leads and applicants
- Submits motor vehicle record (MVR) checks for driver candidates
- Schedules phone interviews with hiring specialists
- Heavy documentation of candidate conversations, primarily within Salesforce and Oracle
- Other projects and tasks assigned by supervisor
Requirements
- Associate's degree equivalent from two-year college or technical school; or minimum one year related experience required.
- Prior demonstrated high-touch customer service and follow-up experience required.
Qualifications
- Prior CDL driver recruiting/recruiting support highly preferred; other general recruiting support will be considered.
- Prior Oracle or other applicant tracking system experience highly preferred.
- Prior experience in mining candidate resume databases and phone screening applicants highly preferred.
Skills
- Knowledge of Word and Excel; must be internet savvy.
- Effective communicator who is not afraid of the phone.
- A sense of humor is helpful.
- Highly technically savvy (internet, cloud‑based applications, good with internet data research, cell phone/text messaging, etc.).
Schedule
Monday through Friday, 9:30 am to 6:00 pm; required to be in the office at least 4 days per week with remote flexibility for one