Recruiter/Admissions Advisor

Description

The Recruiter/Admissions Advisor is responsible for managing a recruitment territory and actively engaging prospective and admitted students throughout the enrollment process. This role conducts outreach through high school visits, college fairs, and community events, while building relationships with students, families, and school partners. The Recruiter/Admissions Advisor guides students from initial interest through application, completion of admissions requirements, and registration, providing support in areas such as program selection and financial aid processes. This position works collaboratively with the Recruiting Coordinator and campus partners to support enrollment goals and ensure a seamless student experience.

Job Duties

• Demonstrates IWCC’s core mission, vision and values
• Manages an assigned geographic recruitment territory and/or academic program areas
• Conducts high school visits, college fairs, and community-based recruitment events
• Represents the institution at on-site and off-site outreach activities
• Builds and maintains relationships with high school counselors, community partners, and external stakeholders
• Develops and maintains a pipeline of prospective students through proactive outreach and engagement
• Maintains an active caseload of prospective and admitted students
• Guides students and families through the admissions process, including application completion and next steps
• Supports students in completing admissions requirements and navigating enrollment processes
• Advise students on academic program options and career pathways
• Provides basic guidance on financial aid processes, including FAFSA completion and next steps
• Tracks and manages student engagement and recruitment activity using CRM or student information systems
• Follows up with prospective and admitted students to support progression through the enrollment funnel
• Collaborates with the Recruiting Coordinator and enrollment team to support recruitment strategies and goals
• PARTNER WITH CAMPUS DEPARTMENTS, INCLUDING CAMPUS VISITS AND STUDENT ONBOARDING, TO ENSURE A SEAMLESS STUDENT EXPERIENCE
• Participates in special recruitment initiatives, events, and targeted outreach campaigns
• Serves as a team player by supporting departmental needs and assisting in cross-functional efforts as assigned
• OTHER DUTIES AS ASSIGNED

Qualifications

• Associate’s degree required; Bachelor’s degree preferred in communications, business, education, or a related field
• Strong verbal and written communication skills, with the ability to effectively engage students, families, and community partners
• Demonstrated customer service skills with a commitment to providing a positive and supportive experience
• Strong organizational skills with the ability to manage multiple priorities and tasks simultaneously
• Ability to build relationships and connect with diverse populations in a variety of settings
• Comfortable presenting information to individuals and groups, both in-person and virtually
• Positive attitude, professionalism, and enthusiasm for helping students succeed
• Strong problem-solving skills and ability to adapt in a fast-paced, student-facing environment
• Basic understanding of or willingness to learn the college admissions and financial aid process, including FAFSA
• Experience with CRM systems, student information systems, or similar technology preferred
• Ability to travel locally/regionally and work flexible hours, including evenings and occasional weekends, to support recruitment activities
• Commitment to a student-centered, service-oriented approach

Physical Demands

• Frequent sitting for extended periods of time
• Use of hands to operate computer keyboard, telephone and basic office equipment
• Ability to lift up to 10 lbs
• Frequent talking and hearing
• Ability to drive company owned or personal vehicle

Benefits

A comprehensive benefits package, including employer paid time off, of up to 19 paid holidays, additional 88 hours of paid time off in the summer, vacation & sick time; employer paid medical, dental, life; HSA with a match, IPERS pension plan with over 9% employer match, reduced summer schedule, free access to our new wellness facility, employee concierge services, and many other voluntary benefits to choose from. Click here to learn more!