Recreational Attendant

About the Role

Parkland Golf & Country Club, located in Parkland, FL, is pleased to announce an excellent career opportunity for a Recreational Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

As a Recreational Attendant at Parkland Golf and Country Club, you will play a pivotal role in enhancing the experience of our members and guests. You will be responsible for overseeing activities and ensuring a safe and enjoyable environment across multiple areas, including the front desk, pool area, and kids' center. This position requires a dynamic individual who is passionate about customer service, adept at multitasking, and enjoys working in a leisure-oriented environment.

Responsibilities

• Front Desk Duties: Greet members and guests in a friendly and professional manner. Assist with check-ins, reservations, and inquiries related to recreational facilities and activities. Provide accurate information about club services, events, and amenities. Handle cash transactions and maintain records of sales.
• Pool Area Management: Monitor pool area to ensure safety regulations are observed. Enforce pool rules and guidelines to ensure a safe and enjoyable experience for all patrons. Respond promptly to any incidents or emergencies, administering first aid as needed. Maintain cleanliness and orderliness of the pool area, including arranging chairs and umbrellas.
• Kids Center Supervision: Oversee activities and play sessions in the kids' center. Engage children in age-appropriate games, crafts, and activities. Ensure a safe and welcoming environment for children and parents. Maintain cleanliness and organization of the kids' center, including sanitizing toys and equipment.
• Customer Service Excellence: Anticipate and address member and guest needs promptly and courteously. Proactively resolve issues or concerns to ensure a positive experience. Foster a friendly and inclusive atmosphere for all patrons.
• Team Collaboration: Work collaboratively with other staff members to ensure seamless operations. Communicate effectively with colleagues and supervisors regarding any issues or concerns. Assist in training new employees and providing support as needed.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service, hospitality, or recreation preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Certification in CPR and First Aid preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.