Recreation Manager at Lakewood Country Club

About the role

Step into an exciting career at the renowned Lakewood Country Club, part of the legendary Grand Hotel Golf Resort & Spa, Autograph Collection. Nestled on Alabama’s Gulf Coast, Lakewood Country Club offers a range of luxurious amenities, including a gym, tennis courts, pickleball courts, a family pool with a lazy river and waterslide, an adult pool, and a scenic lagoon. Become a key member of a team committed to creating unforgettable experiences filled with fun and relaxation in a stunning setting. As the Recreation Manager, you will provide leadership and direction for the Recreation and Pool Attendants while overseeing the department’s daily operations.

Responsibilities

• Department Leadership: Manage the day-to-day operations of the Recreation department, ensuring activities, facilities, and services operate smoothly and meet established standards.
• Team Leadership & Development: Hire, train, schedule, coach, and motivate Recreation and Pool Attendants while establishing clear performance expectations and supporting associate growth.
• Guest Engagement & Service: Build positive relationships with members and guests, promote recreational offerings, encourage participation, and create a welcoming and enjoyable atmosphere.
• Program & Event Development: Create, coordinate, and execute unique recreational activities, seasonal programs, and special events that appeal to members and guests of all ages.
• Safety & Compliance: Enforce safety procedures throughout all recreational areas, including the pools and sports facilities, to provide a safe environment for members, guests, and associates.
• Pool & Facility Oversight: Monitor the cleanliness, functionality, and safety of recreational facilities, including pool conditions and chemical levels, while coordinating maintenance as needed.
• Equipment & Inventory Management: Maintain recreational equipment and supplies, oversee inventory levels, and ensure items are properly stocked and in safe working condition.
• Guest Feedback & Improvement: Gather and review feedback, assess satisfaction levels, and implement improvements to enhance future recreational offerings and experiences.
• Problem Resolution: Proactively identify and address operational or service-related concerns before they escalate, ensuring prompt and professional resolution.
• Administrative Management: Oversee scheduling, payroll, departmental reports, supply ordering, inventory control, performance documentation, and associate records.
• Financial Management: Monitor departmental budgets, operating statements, expenses, and payroll reports to achieve financial goals while maintaining service excellence.
• Cross-Department Collaboration: Partner with other departments to coordinate activities and special events, support operational needs, and provide a seamless experience for members and guests.

Benefits

• Health, Dental, and Vision Coverage: Comprehensive options, including FSA and HSA plans.
• 401(k) with Company Match: Plan for your future with a company-matched retirement plan.
• Exclusive Discounts: Enjoy discounts on hotel stays, dining, golf, and retail at PCH properties and Marriott hotels worldwide.
• Career Growth: Opportunities for professional development and advancement within PCH Hotels & Resorts.