Recreation Coordinator - Customer Experience

Under general supervision, the purpose of this position is to coordinate, supervise, and administer all areas of customer experience for Alvin Parks and Recreation.

Responsibilities

• Coordinate, supervise, and administer all aspects of the customer experience.
• Provide direct customer service.
• Hire, train, and supervise front‑desk and child‑watch staff, including seasonal and part‑time employees.
• Supervise volunteers in front‑desk and child‑watch roles.
• Maintain and manage all Alvin Parks and Recreation social media platforms.
• Perform alternate duties during emergency situations as needed for public benefit.
• Report to the Recreation Superintendent.

Minimum Qualifications

• High School diploma or GED.
• At least 2 years of increasingly responsible recreation and community services experience, including 1 year of administrative and supervisory responsibility.
• Current Red Cross CPR and First Aid certification, or ability to obtain within 90 days of hire.
• Experience in childcare or with child‑watch principles (preferred).
• Strong social media experience (preferred).
• Certified Parks and Recreation Professional (CPRP) designation (desirable).

Pay

Starting salary: $21.23 per hour.