Recreation Attendant - Guest Service (87892)

About the role

Looking for the chance to work with a fun, team-oriented group of individuals, while making memories that will last you a lifetime? Look no further! Our award-winning Recreation team is looking for our newest team members to join us as Recreation Attendants for the Erie Community Recreation Center. This position includes all of Guest Service Operations which includes Guest Service (Front Desk), KidStation (Childcare), Fitness Area, Concessions, Coal Creek Café and Ice Rink; and performs related work as required.

Responsibilities

• Create a welcoming experience by greeting guests, answering questions, and providing friendly, knowledgeable customer service.
• Connect guests with programs and services by providing information about recreation programs, classes, events, schedules, and facility amenities.
• Handle guest concerns and questions professionally, resolving issues when possible and connecting guests with the appropriate staff or supervisor when needed.
• Represent Town of Erie with professionalism and enthusiasm, building positive relationships with guests, members, and the community.
• Perform regular and routine duties in the day-to-day operations of the Erie Community Center and the Ballpark at Erie, may include Guest Service (Front Desk), KidStation (Childcare), Fitness Area, Concessions, Coal Creek Café and Ice Rink.
• Greet guests, accept, and process memberships, and registrations for specific activities within the Community Center and Department.
• May conduct facility tours.
• Provide P.E.A.K. guest service and answer guest questions in person and over the phone.
• Maintain work area, facilities, supplies and equipment to ensure a safe and sanitary environment.
• May be responsible for opening and/or closing shifts at the Erie Community Center, Coal Creek Cafe or Ballpark at Erie.
• Ensure the safety of guests and program participants by enforcing all rules and policies with staff and guests and practicing safe food handling procedures.
• Obtain waivers from guests as needed.
• Administer first aid, CPR, and other medical attention as needed.
• Perform regular duties in operations of childcare and ensures a safe childcare environment.
• Check in and check out activity participants and their parents.
• Perform regular duties in concessions and ensure a safe food and beverage environment.
• Inventory, stock, prep, and serve food and beverage within safe handling procedures.
• Perform regular duties in operations of the fitness floor, monitor usage of fitness equipment.
• Ensures a safe and sanitary environment which includes daily cleaning of fitness equipment.
• Perform regular duties in operations of the Coal Creek Ice Rink and Café’. Ensures a safe and sanitary environment for food, beverage, and ice skating operations.
• Handle and process payments.
• Responsible for assigned funds and receipts.
• May set up and tear down equipment used for activities and special events.
• Maintain frequent communications with other staff and volunteers within the Community Center and Division.
• Report any issues or concerns with inventory, facility conditions, policies and incidents to supervisory staff as needed.
• Attend and participate in staff meetings and trainings.
• May assist in the training of new staff.
• Performs other related duties as assigned.

Qualifications

• Must be a minimum of 16 years of age to work Front Desk, Kid Station, Concessions, Ice Rink, Coal Creek Cafe and/or the Fitness Area.
• High School Diploma or GED preferred.
• One-year related experience is preferred.
• Ability to obtain CPR, First Aid and AED certification within three months of employment.
• Pre-employment screenings include interview process, background checks (National and County Criminal Scan, Sex-Offender Registry check, Motor Vehicle Report through DMV).

Benefits

• Free membership to the Erie Community Center
• Access to the Town's Employee Assistance Program (EAP)
• Colorado Sick Leave (1 hour of accrued, paid leave per 30 hours worked, up to 48 hours per year)
• Childcare benefits, including 10% discount to any KinderCare location in Colorado
• Robust Medical, Dental and Vision plans (eligible part‑time employees)
• Supplemental Accident, Critical Illness and Hospital Plans (eligible part‑time employees)
• Employee Discount Program through Benefits Hub (eligible part‑time employees)
• Employer sponsored wellness program, including employee‑based fitness classes (eligible part‑time employees)

Pay

Part‑time, hourly: 2026 hiring range $18.56 – $20.88 per hour; 2026 full range $18.56 – $23.20 per hour.

Schedule

Anticipated work schedule: Consistent availability in one or more of these areas is highly desirable. Exact schedules and hours may vary based on operational needs. Early morning shifts: Monday‑Friday, starting as early as 4:45 am. Evening shifts: Monday‑Thursday from 4:45 pm to 9:15 pm. Weekend availability: Saturday and/or Sunday morning, afternoon, and evening shifts.