Guest Services Attendant

Job Summary

You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime!

Job Specifications

• Starting Wage: $20.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Meet and greet guests while displaying positive guest service.
• Commit to guest satisfaction and assume responsibility for guest care and solving problems.
• Answer guest questions by becoming a resort operations and services expert.
• Aid other departments as needed, including ticket scanning, ticket sales, activities operations.
• Clearing the base area may be a part of your role.
• Other duties as assigned

Job Requirements

• Ability to stay enthusiastic and perform well when busy
• Ability to work outside, on your feet, in all weather conditions for long periods of time
• Ability to work weekends and holidays
• Previous guest service experience preferred

Qualifications

A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

• Mountain Activities
• Retail Rental operations
• Food and Beverage Support
• Ticket sales or scanning
• Lift Operations
• Base Area Operations

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program

Pay Range

The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Equal Opportunity Employer

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.