Guest Services Attendant

Duties and Responsibilities

• To greet and create an environment where the guests will be welcomed in an appropriate manner
• Provides the highest level of customer and guest services, expedites any and all requests from clients, guests and members
• To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
• Maintain a professional relationship with all agencies, contractors, vendors, and customers

Education and Experience

• Excellent customer service skills
• Must have a positive attitude
• Must have highly effective communication skills and time management skills
• Strong ability to develop partnerships with internal clients/others

Working Conditions/Physical Requirements

• Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
• Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.