Recreation Assistant - Part Time

Summary

The Recreation Assistant is responsible for telephone coverage, response to customer service requests, issuing key cards, assisting with facilities reservations, daily facility inspections and the performance of administrative duties.

Why Join Keystone?

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.

What We Offer

- Competitive Salary - Work-Life Balance - Opportunities for Career Growth - Free Employee Assistance Program - Financial and Health/Wellness Education - Sick Pay

Essential Job Duties and Responsibilities

- Response to customer service requests and the performance of administrative duties at the request of the General Manager. - Support staff in responding to routine customer service requests. - Provide courteous customer service to all walk-in homeowners by attending promptly to their requests and ensuring the appropriate staff members are advised if they are needed to handle a homeowner issue. - Assist with architectural tracking and key card distribution. - Issue any work orders as directed or needed for pest control, bee/wasp removal and control, light maintenance, general facilities maintenance, etc. to the proper vendor. - Provide homeowners with the information to reserve recreational facilities. - Accept and document all homeowner payments received at the Association office and send these payments to the corporation with the courier. - Maintain a clean work environment and ensure cleanliness in the office. - Practice and adhere to Keystone’s Core Values, Mission, and Vision. - Any additional job duties as required by the supervisor.

Qualification Requirements

- Must have a valid CA Driver’s License. - Must have reliable transportation and the ability to drive within the community. - Ability to work under tight deadlines with a high level of accuracy. - Must be flexible with work schedule for occasional evening and weekend hours and community holiday and/or special events. - Must be proficient with computer programs, including Word, Outlook, and Excel. - Demonstrate organizational skills and ability to independently prioritize daily workload. - Must work effectively with colleagues and clients. - Excellent interpersonal skills. - Strong verbal and written communication. - Education and/or Experience: - 1-2 years of experience working in a Customer Service role. - High School Diploma or GED required.

Work Environment

The work environment and physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Exhibit professionalism, professional attire, and demeanor at all times. - Ability to drive to communities. - Ability to sit, stand, and operate business equipment. - Typical office environment with low-level noise exposure.