Recreation Assistant - Liberty Program, PMRF

About the role

This posting is for current residents on the island of Kaua'i.

Responsibilities

• Provides customer service, information and support of Community Recreation programs and activities.
  • Checks patron eligibility to ensure authorized use of recreation facilities, resources and equipment.
  • Provides information about activities and program offerings.
  • Opening and closing facilities.
  • Ordering and restocking supplies.
  • Preparing snack bar menu items or pre-packaged retail items.
• Collections fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
  • Completes a Daily Activity Report (DAR) at the end of every shift.
• Aids in processing customer Internet registrations (i.e. Net Near You), initial log-ins and even registrations.
• Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
  • Notifies supervisor or program lead if damage or loss has occurred.
  • Ensures all rental or check-out forms are properly completed and reservation and check-out procedures are followed.
• Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offering popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.
  • Provides recreation experience related to leisure skill sets in the form of day and weekend trips.
• Aids in day-to-day administration of multiple programs to which assigned.
  • Submission of event after-action reports, patronage data collection and entering program data.
• Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
• Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs, which track resource inventories, patron usage/comments, and program standards metrics.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check.
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRH Installations.
• Must be C.A.R.E. (Controlling Alcohol Risks Effectively) training, hold an Emergency First Responder (EFR) or CPR First Aid certification upon being placed in the position OR be able to obtain these trainings/certifications within 90 days.
• Must have or be able to obtain and maintain a valid driver's license within 90 days of being placed in the position in order to transport patrons off base.
• Must hold a current Food Handler Certification, upon being placed in the position OR be able to obtain these trainings/certifications within 90 days of being placed in the position.
• Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.

Qualifications

• Knowledge required by the position: Combination of experience related to customer service and or recreation activity based functions.
• Ability to organize, plan, administer special events and entertainment activities.
• Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
• Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
• Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages, and interests.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures and print production.

Physical demands of the position

• Work may require considerable physical exertion while instructing or guiding participants in a variety of activities.
• This position may require sitting, walking, long periods of standing, bending and lifting moderate heavy items of up to 40 pounds, occasionally required to lift heavier items.
• Items may also include papers, books, rental equipment, and athletic equipment.
• Work may require working outside for special events or leafing outdoor outings or group trips.
• Position may require irregular working hours.
• Incumbent may be required to work evenings and weekends.

Work Environment

• Work performed both indoors and outdoors, without a fixed schedule.
• Administrative work performed in an office setting, which has adequate lighting, heating and ventilation.
• Incumbent may be required to work early, late, and on weekends and holidays when the need arises.
• Incumbent is subject to recall regularly.
• Incumbent wears protective clothing and equipment as situations warrant.

Education

• This position does not have a positive education requirement.

Additional information

• Salary is dependent on experience and/or education.
• Some positions have special requirements.
• Selectee may be required to complete a one (1) year probationary period.
• Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
• We utilize E-Verify to confirm selectee's eligibility to work in the United States.
• This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
• For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
• Executive Order 12564 requires a Federal workplace free of illegal drugs.
• According to the Executive Order, all Federal employees are required to remain drug free throughout their employment.
• Commander, Navy Installations Command is a Drug-Free Federal Workplace.
• The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.