Recreation Assistant(Fitness/Aquatic Support)

About the role

This position is assigned to the NAF Fitness/Sports/Fleet Readiness; Commander, Navy Installations Command (CNIC) at Sports Zone Fitness Center in Yorktown, Virginia. The incumbent serves in an assistant/support capacity and may perform duties within Fitness/Sports Support, Sports Support, or Aquatics Support. The primary function is to ensure proper usage of the facility and assist in the operation of the recreation activity.

Duties

Administrative Support (includes but is not limited to):

• Provides customer service to patrons using the facility, including greeting customers; checking identification cards to ensure only authorized users are entering; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
• Answers telephone, providing information regarding facility hours of operation, upcoming special events and programs, etc.
• Completes Daily Activity Reports, handles cash where fees apply, verifies the amount of money collected, and drops the cashier bag in the drop safe.
• Assists in planning, scheduling, and publicizing various activities and maintaining related supplies to attract and motivate participants.
• Oversees the sale of retail items associated with activities.
• Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives.
• Monitors patrons, volunteers, and contractors at the assigned program/event and reports any issues to management.
• Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participants' interests and needs.

Instructional Support (includes but is not limited to):

• Monitors assigned participants in indoor and outdoor activities, including intramural sporting events.
• Conducts instructional classes in the assigned recreational area.
• Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.
• Demonstrates procedures common to the activities and instructs in the use of related equipment.
• Establishes/reviews the schedule of events, conducts tours, sets up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.).
• Ensures adherence to regulations and safety procedures.

Facility/Equipment Maintenance (includes but is not limited to):

• Ensures facility and sporting fields are open and/or closed at the posted time.
• Monitors and checks the security of premises.
• Monitors activity within the facility, circulating among patrons to assist with basic use of equipment/gear and to maintain good order and discipline.
• Ensures athletic playing surfaces are properly maintained, safe, and ready for play.
• Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.).
• Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance.
• Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must possess and maintain a current driver's license, as use of a government vehicle may be required to and from sporting events/fields.
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations.

Qualifications

A qualified candidate must possess:

• Knowledge of MWR policies, rules, and regulations involving the work area.
• Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
• Knowledge of cash handling procedures.
• Knowledge of basic fitness, aquatics, and sports principles.
• Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
• Skill in the use of Microsoft Office Programs (e.g., Word, Excel, PowerPoint, Outlook) and others as they relate to fitness, sports, and aquatics programming.
• Skill and ability to provide fitness, aquatics, and sports training or orientation.
• Ability to competently and independently carry out day-to-day recreation operations.
• Ability to develop and effectively deliver presentations and/or training.
• Ability to communicate effectively both orally and in writing.