Recreation Aide

Major Duties and Responsibilities

Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.

Provides information concerning facilities and operation.

Ensures adherence to regulations, safety and security procedures.

May assist in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.

Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.

Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.

Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.

Adheres to NAVMED P-5010 sanitation requirements.

Provides support for recreation event set up and break down.

Qualifications

All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

A qualified candidate must possess the following:

• General experience of 0-3 months and/or high school diploma or equivalent - is preferred but not required.
• Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
• Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
• Ability to perform basic computer operations.
• Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
• Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
• Ability to communicate effectively both orally and in writing.