Recovery Technician - Full-Time Swing

About the role

Northpoint Recovery Holdings, LLC is a leading behavioral healthcare provider operating 17 facilities across the Western U.S., focusing on substance use and co-occurring disorders for adults and mental health treatment for adolescents. Founded in 2009, Northpoint is committed to saving lives and restoring relationships through evidence-based treatment.

Responsibilities

• Interact routinely with patients, observing behaviors and communicating significant observations to clinical staff
• Follow reporting and communication guidelines when interacting with staff and patients
• Timely completion and accuracy of paperwork, including daily logs and forms
• Maintains daily schedules and structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours
• Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient’s activities and behaviors during scheduled shift
• Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills
• Ensure the wellbeing of patients and provide a positive, supportive, and structured environment; proactively respond to patient needs to improve outcomes and the overall patient experience
• Avoid facility cleanliness and upkeep under direction of leadership
• Aid patients with their needs and collaborate with onsite clinical and medical staff as necessary
• Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
• Oversee and manage the safe and efficient transport of patients to and from our facilities
• Aid in the orientation of new admissions
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
• Aid in the creation of a positive culture with staff by emulating professional attitude, language, and communication
• Assist with treatment planning and discharge planning
• Document information regarding client care and behavior as required in established policies and procedures
• Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
• Aid counseling and administrative staff in responding to emergency situations
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all Company policies and procedures
• Perform other job-related duties as assigned

Qualifications/Requirements

• Must be at least twenty-one (21) years of age
• Valid driver's license and acceptable driving record required
• One (1) year of relevant work experience
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• The ability to organize and prioritize competing priorities and work time to balance demands
• Proficient in implementing and interpreting the programs, goals, objectives, policies, and procedures of the department
• Ability to handle confidential material in a reliable manner
• Able to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Able to multi-task and prioritize workload in a fast-paced environment
• Proficiency with PC and Microsoft Office Suite

Benefits

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match