Recovery Support Specialist (FT, Days)

About the role

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Responsibilities

The Recovery Support Specialist (RSS) provides individuals with the natural supports proven instrumental in maintaining a strong and successful recovery. The RSS will demonstrate a strong personal recovery and be a positive example that recovery is a desirable and attainable goal.

• Acts as an active facilitator (or co-facilitator) in groups and individual recovery.
• Serves as an individual advocate and support resource throughout the treatment process.
• Works to lessen the instance of seclusion (if applicable) and restraint by building therapeutic alliance and exercising trauma informed care.
• Demonstrates knowledge of community resources to help meet individual’s unique recovery needs.
• Implements knowledge of multiple paths of recovery and promotes them equally.
• Works cohesively with multi-discipline team through all aspects of individual’s treatment and recovery.
• Documents all encounters with individuals in the Electronic Health Record (EHR)
• Encourages and supports from a place and understanding and willing to use appropriate self-disclosure.
• Assist the transport team with patient transportation, ensuring safety and support during transit as needed.
• Performs all other duties as assigned.

Requirements

• High School Diploma or equivalent
• Certified Peer Support Specialist (CPSS) or Certified Peer Counselor (CPC) that was able to be converted to a CPSS through the Health Care Authority’s Division of Behavioral Health and Recovery by the end of 2026 with GAP training
• Registered with Washington State Care Authority
• Must be able to perform Safe Clinch restraint techniques
• Individuals with lived experience in behavioral health recovery or the parent or guardian of a child with lived experience with behavioral health services and 18 years or older and in behavioral health recovery for a least one (1) year
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role
• Must be able to obtain a Food Handlers Card for the State of Washington (BHS/RSS positions)

Physical Requirements

• Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight)
• Lift, push, pull, or carry up to 50 lbs. occasionally
• Tolerate prolonged walking, standing, and observation in a fast-paced environment
• Work with individuals who may exhibit agitation, aggression, or unpredictable behavior

Qualifications

It would be great if you had:

• Three years or more of personal recovery desired.
• Behavioral Health/Substance Use Treatment or GMH Recovery experience.
• Completion of Washington State Health Care Authority (HCA) CPC 40-hour training and exam
• Completion of specialized peer certifications (WHAM, ASIST, etc.)
• Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing, Trauma Informed Care, Verbal De-escalation, Harm Reduction, and Person-centered language
• Valid Driver's license with a clean driving record

Benefits

What We Offer:

• Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees
• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support

Pay

Pay Range $26 - $26 USD

Actual compensation is based on relevant experience, education, internal equity, and budget.

Earn More with Shift Differentials: Maximize Your Earnings With Additional Hourly Pay +$2/hr -> Monday-Thursday Nights+$3/hr -> Friday-Sunday Nights+$2/hr -> Saturday-Sunday Days