Recovery Living Manager

Key Responsibilities

• Review and approve applications for prospective residents to be interviewed by current residents.
• Meet with each incoming resident to review the welcome packet, complete the intake process, and provide new resident orientation.
• Performs all aspects of patient belongings processing for new admissions, including search, heat treating, and delivery.
• Understands the principles of 12-Step Programs and how they apply to the SUD recovery process.
• Makes safety checks throughout shift and ensures resident safety.
• Assists in the activities of residents' daily schedule.
• Facilitates and documents mandatory recovery meetings and groups.
• Maintains and implements the house rules and policies and procedures of the recovery residence.
• Designates and outlines the responsibilities of the residents in terms of daily chores.
• Maintains meal service and food preparation.
• Ensures that maintenance forms are reviewed and submitted within 48 hours of receiving one.
• Organizes and conducts social and cultural activities to promote recovery.
• Collaborates in coordinating transportation for outside functions related to recovery plan.
• Collects rent and maintains ledger of resident accounts.
• Administers random drug tests and breathalyzers.
• Enforces house rules and communicates with support staff.
• Maintains a household that is safe, sober, and recovery-oriented.
• Maintains appropriate confidentiality at all times when interacting with residents, families, visitors, referral sources, and all other contacts.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, residents, visitors, families, and referral sources.

Skills And Education

• High school diploma or equivalent.
• Current CADC certification or receive within two years of employment.
• Provide three letters of recommendation from substance abuse professionals.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Ability to work in a fast-paced environment.
• Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed.
• Familiarity with behavior modification and 12-step modality.
• Valid driver's license and maintain eligibility to drive RCA vehicles under RCA policies.

Competencies

• Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
• Problem Solving: Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.
• Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
• Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
• Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.