Recovery Clerk Full Tiime

About the Company

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems, or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity.

Why You’ll Love Working at BJ’s

Our team members are at the heart of everything we do. We offer a comprehensive benefits package designed to support your health, well-being, and future—both on and off the job.

• Weekly Pay: Get paid every week.
• Free BJ’s Memberships: Complimentary Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Three medical plans, plus optional dental, vision, Health Savings Account (HSA), and flexible spending account options.*
• 401(k) Retirement Savings Plan: Company match available to team members 18 and older.*
• Employee Stock Purchase Plan: Purchase shares of BJ’s common stock at a 15% discount through after-tax payroll deductions.*

*Eligibility requirements vary by position.

About the Role

Responsible for providing members with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Act with honesty and integrity, leading with the member in mind to address concerns.
• Ensure a safe and positive environment for members and team members.
• Embrace inclusion and diversity through collaboration and respect.
• Work as a team to achieve goals with speed and agility.
• Maintain a friendly and positive attitude.

Responsibilities

Members

• Deliver service excellence through all points of contact.
• Resolve and de-escalate member concerns.
• Commit to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).
• Maintain Fast, Friendly, Full, Fresh, Clean Club Standards.

Club Standards

• Work as a team to deliver GOLD club standards daily.
• Maintain a "Grand Opening Look" with all items stocked and promotional plans executed.
• Ensure visible and accurate signage.
• Keep the club clean and organized, inside and out.

Business Acumen

• Understand how to access and read production and/or financial performance reporting for your department.
• Recognize the connection between consistent execution and positive business impact.

Major Tasks and Key Accountabilities

• Provide members with prompt and courteous service and assistance.
• Replenish, refill, stock, and straighten merchandise; ensure proper signage.
• Keep the sales floor clean, neat, and fully organized.
• Replenish milk, dairy, freezer, food, and non-food merchandise.
• Fold and organize apparel, books, and other merchandise.
• Remove empty cardboard from the sales floor, shelves, and display cases; use cardboard baler.
• Return all returned and re-shop merchandise to the sales floor.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Requirements

• Must successfully complete required training and certification processes.
• Strong interpersonal skills and attention to detail.

Environmental Job Conditions

• Most of the time is spent moving about continuously on hard surfaces.
• Frequently requires bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools.
• Frequently requires lifting objects up to 30 pounds; may require lifting and moving heavy/awkward objects more than 30 pounds with assistance.
• Requires using a pallet jack to pull and push pallets.
• Frequent exposure to company-authorized cleaning agents.
• Exposure to both indoor and outdoor temperatures, including occasional extreme temperatures in freezers and coolers.

Pay

The pay range for this position is $16.00 - $19.20 per hour. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary, including but not limited to location, education, experience, and qualifications.

Notes

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.