Recovery Clerk Full Time

About the Company

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future—both on and off the job.

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

About the Role

Responsible for providing members with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat and fully organized.

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind to address any and all concerns.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, working together with collaboration and respect.
• Work as a team to achieve goals with speed and agility.
• Maintain a friendly and positive attitude.

Responsibilities

Members

• Deliver service excellence through all points of contact.
• Resolve and de-escalate member concerns.
• Ensure a safe and positive environment and experience for members.
• Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).
• Maintain Fast, Friendly, Full, Fresh, Clean Club Standards.

Club Standards

• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD—Grand opening look daily.
• Ensure all items are stocked and promotional plans executed.
• Maintain visible, accurate signage.
• Keep the club clean and organized, inside and out.

Know Your Business

• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.

Major Tasks and Key Accountabilities

• Provide members with prompt and courteous service and assistance.
• Replenish, refill, stock, and straighten merchandise; ensure proper signage.
• Keep sales floor clean, neat, and fully organized.
• Replenish milk, dairy, freezer, food, and non-food merchandise.
• Fold and organize apparel, books, and other merchandise.
• Remove empty cardboard from the sales floor, shelves, display cases, and replenish box bins.
• Use cardboard baler to dispose of cardboard.
• Return all returned and re-shop merchandise to the sales floor.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Requirements

• Must successfully complete required training and certification processes.
• Strong interpersonal skills and attention to detail required.

Environmental Job Conditions

• Most of the time is spent moving about continuously on hard surfaces.
• Frequently requires bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools.
• Frequently requires lifting objects up to 30 pounds; may require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Requires using a pallet jack to pull and push pallets.
• Frequent exposure to company-authorized cleaning agents.
• Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.

Pay

In accordance with Pay Transparency requirements, the compensation range for this position is $17.00 - $20.40. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.

Notes

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.