Recovery Clerk Full Time

About the Role

Responsible for providing members with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Act with honesty and integrity, leading with the member in mind to address and escalate concerns as appropriate.
• Ensure a safe and positive environment for members and team members.
• Embrace inclusion and diversity through collaboration and respect.
• Work as a team to achieve goals with speed and agility.
• Maintain a friendly and positive attitude.

Responsibilities

• Provides members with prompt and courteous service and assistance.
• Replenishes, refills, stocks, and straightens merchandise; ensures proper signage.
• Keeps sales floor clean, neat, and fully organized.
• Replenishes milk, dairy, freezer, food, and non-food merchandise.
• Folds and organizes apparel, books, and other merchandise.
• Removes empty cardboard from the sales floor, shelves, and display cases; uses cardboard baler to dispose of cardboard.
• Returns all returned and re-shop merchandise to the sales floor.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Delivers service excellence through all points of contact; resolves and de-escalates member concerns.
• Ensures a safe and positive environment and experience for members.
• Commits daily to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).
• Works as a team to deliver GOLD club standards daily, including maintaining a "Grand Opening Look" with all items stocked and promotional plans executed.
• Maintains visible, accurate signage and a clean, organized club inside and out.
• Understands how to access and read production and/or financial performance reporting for your department.
• Sees the connection between consistent execution and its positive impact on the business.

Requirements

• Must successfully complete required training and certification processes.
• Strong interpersonal skills and attention to detail required.
• Regular, predictable, full attendance is an essential function of this job.

Environmental Job Conditions

• Most of the time is spent moving about continuously on hard surfaces.
• Frequently requires bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools.
• Frequently requires lifting objects up to 30 pounds; may require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Requires using a pallet jack to pull and push pallets.
• Frequent exposure to company-authorized cleaning agents.
• Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.

Benefits

• Weekly pay.
• Free BJ’s Memberships: complimentary Club Card Membership, plus a free Supplemental Membership for someone in your household. Eligibility requirements vary by position.
• Generous Paid Time Off: vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: choose from three medical plans, plus optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) Retirement Savings Plan with company match (available to team members 18 and older).
• Employee Stock Purchase Plan: accumulate funds through after-tax payroll deductions to purchase shares of BJ’s common stock at a 15% discount.

Pay

The pay range for this position is $16.75 - $20.25 per hour. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.