Records Technician - Munk Orthodontics

About the role

Munk Orthodontics is seeking an enthusiastic and detail-oriented Records Technician to join their thriving practice. The role requires commuting to three practice locations in Clarkston, Oxford, and Davison.

Responsibilities

• Create a memorable first impression by greeting new patients, providing tours, and gathering necessary medical and dental information.
• Capture high-quality diagnostic records using digital x-rays, intraoral and extraoral photos, scans, and wax bite registrations.
• Prepare and maintain patient records, ensuring all materials are ready for lab submission or internal use.
• Maintain a clean and organized records room by restocking supplies, disinfecting equipment, and preparing deband kits, diplomas, and wax bites.
• Collaborate with the team by participating in staff meetings, assisting with tasks, and contributing to a respectful, cooperative environment.

Requirements

• Exceptional interpersonal and communication skills, with the ability to build positive rapport with patients, parents, doctors, and colleagues.
• Strong problem-solving, decision-making, and conflict resolution skills.
• Proficiency in Microsoft Office; experience with dental software systems is an asset.

Qualifications

• Passionate about creating exceptional patient experiences.
• Willingness to be part of a supportive and collaborative team focused on excellence and community.

Skills

• Proficiency in Microsoft Office.
• Experience with dental software systems is an asset.

Benefits

• $15.00 - $18.00 per hour, depending on experience and training.
• A competitive total rewards package including extended health coverage, a health spending account, and an employee assistance program.
• Complimentary orthodontic treatment for you and your immediate family.
• An employee uniform allowance.

Pay

• $15.00 - $18.00 per hour, depending on experience and training.

Schedule

• A 35-hour workweek.