Records Management Specialist

Job Summary

The Records Management Specialist position within the Arizona Department of Child Safety (DCS) supports the agency's mission by partnering with families, caregivers, and the community to ensure the safety and permanency of Arizona's children. This role functions as either a Centralized Records Coordinator or a Redaction Specialist, handling statewide and nationwide requests related to child maltreatment records.

Job Duties

• Centralized Records Coordinator:

  • Determines who is authorized to receive information, per state statute, and in the correct format.
  • Researches in Guardian for all requests including, Dependency, court order, and client requests for prior child maltreatment history.

• Redaction Specialist:

  • Determines if a person is statutorily entitled to a DCS report history and/or case records and if so, redacts the reports/records in conformance with statute and policy.
  • Conducts a systems research in Guardian and various county court websites.
  • Performs redactions of all records in accordance with DCS policies and procedures and in accordance with Attorney General's Office (AGO) training.
  • Completes daily/weekly statistical reports regarding production achieved.

Knowledge, Skills & Abilities (KSAs)

• AZ Revised Statutes pertaining to confidentiality to the area of assignment.
• Redaction procedures and associated software.
• Processing request for information from public, media, court etc.
• Effective written and verbal communication.
• Problem identification, analysis, and resolution, including recommending a course of action regarding a wide variety of data from various computer sources and trouble shooting difficulties.
• Conflict management.
• Interpersonal relationships.
• Organization.
• Using computer hardware and software including Microsoft Office (Word, Outlook, and Excel etc.).
• The ability to learn the department's specialized systems (e.g. Guardian) to research record availability.
• Apply statute and policy to varying types of records requests.
• Review records requests to ensure validity.
• Redact documents using available software.
• Accurately track requests.
• Selective Preference(s): N/A

Pre-Employment Requirements

• Requires driving or the use of a vehicle as an essential function of the job.
• Must possess and retain a current, valid class-appropriate driver’s license.
• Maintain acceptable driving records.
• Subject to driver’s license record checks.
• May require securing and maintaining clearance from the DCS Central Registry.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Top-ranked retirement and long-term disability plans.
• 10 paid holidays per year.
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years.
• Sick time accrued at 3.70 hours bi-weekly.
• Deferred compensation plan.
• Wellness plans.
• Option of a full-time or part-time remote work schedule.
• Retirement positions in this classification participate in the Arizona State Retirement System (ASRS).

Contact Us

• Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.
• For further questions regarding the interview process, contact a member of the recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.