Records Associate, Office of Records and Registration

Responsibilities

• Manages the EMS Room Scheduling System
• Maintains room inventory data
• Primary liaison to all departments, faculty and divisions regarding room assignments and ad-hoc scheduling requests
• Provides solutions and resolve questions about the best use of space and assignment of rooms
• Ensures room scheduling is accurate and complete in a timely manner while optimizing classroom space
• Generates course and scheduling analytical reports, analysis of class and room scheduling efficiency, forecast scheduling and usage trends, recommend best practices/efficiencies as needed
• Identifies opportunities to streamline and improve processes related to room scheduling
• Works with OTS and EMS Technical Services to resolve ongoing issues
• Supports PeopleSoft/EMS room updates and occasional building tours
• Create and maintain academic calendars and exam schedules
• Aid advisors, Assistant Deans, and faculty with any registration, grading, or academic issues
• Maintain Records office phone/email/fax as a central information desk
• Process registrations, FERPA forms, enrollment verifications, deferments
• Serve as back-up for web publishing
• Advises and consults with Financial Aid, Bursar’s, and Admissions offices regarding problems associated with registrations and academic student records
• Define and respond to queries from staff and students regarding Academic and Administrative Policy
• Oversee DocuSign submissions to ImageNow folders
• Run executive-level bi-weekly status reports
• Generate scheduling reports such as class-day/building usage and student lists
• Create and post new forms
• Update existing forms
• Includes management of electronic DocuSign forms
• Serve as Records & Registration representative on committees and groups

Qualifications

• Education: Bachelor’s degree
• Experience: One year of related experience
• Preferred Qualifications: Experience working in a Registrar’s Office, experience with PeopleSoft and room scheduling/space utilization software in a higher education setting