Reconditioning Mechanical Supervisor - Watertown, NY

Responsibilities

• Supervise mechanical technicians within the reconditioning department including overseeing their daily workflow and productivity.
• Assign repair work based on technician skill level, workload, priorities, and department needs.
• Oversee and support the apprentice technician development program.
• Partner with the Shop Foreman / Apprentice Trainer to ensure apprentices receive consistent coaching, training, and feedback.
• Attends recruiting events on behalf of the apprentice program
• Ensure vehicles move efficiently through the reconditioning process, including monitoring repair progress and addressing potential delays before or as they happen.
• Review repair orders for accuracy, completeness, and proper documentation.
• Review inbound pre-owned vehicles and mechanical repair requirements as needed.
• Help ensure repairs are assigned and completed according to technician skill level and training needs.
• Cook with the Parts, Detail, Collision and Wholesale Departments to help prevent delays.
• Assist in maintaining an organized, clean, and safe shop environment.

Requirements

• At least 3 years of leadership, supervisory, or team lead experience.
• Strong understanding of automotive diagnostics, repair procedures, and reconditioning operations.
• Experience managing technician productivity, workflow, and repair quality.
• Strong understanding of automotive repair processes, shop workflow, and quality control standards.
• Able to review repairs for quality, accuracy, and completeness.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Able to analyze performance metrics and identify opportunities for improvement.
• Able to prioritize multiple tasks and adapt to changing priorities.
• Commitment to safety, professionalism, and continuous improvement.
• Must be at least 18 years of age and have a valid Driver’s License.

Preferred Skills

• Previous automotive repair and/or diagnostic experience.
• Manufacturer or ASE certifications.
• Previous experience working in a dealership, reconditioning, or high-volume service environment.
• Previous experience developing, mentoring, or coaching technicians.

Benefits and Growth Opportunities

• Up to 2 weeks vacation time at the time of hire, based on experience.
• Discounts on service, parts, and vehicles!
• Sick Leave accrued every week.
• We offer great benefits including Excellus medical insurance, Guardian dental insurance, and Davis vision insurance.
• We offer a reimbursement for qualifying out of pocket costs.
• We offer supplemental insurance through Aflac including: Life, Short-Term Disability, Accident and Critical Illness.
• We offer both Traditional and Roth 401(k) plans with an employer match.
• Paid holidays.
• We have an Employee Assistance Program, available to our employees and their immediate family members free of charge.
• We are an Equal Opportunity Employer.

Physical Requirements

• The ability to lift and carry up to 50 pounds.
• The ability to occasionally perform repetitive motion tasks such as typing on a computer, writing on documents, using common hand tools.
• The ability to regularly traverse areas throughout the dealership.
• The ability to stoop, kneel, or crouch.
• The ability to stand for long periods of time.