Reconciliation Manager, Senior

What You’ll Be Doing

• Manage end-to-end (cradle-to-grave) FTA and Value Reconciliation programs, including data collection, validation, analysis, and submission to U.S. Customs and Border Protection (CBP).
• Prepare, calculate, and file reconciliation entries and Post Summary Corrections (PSC) under 19 U.S.C.1520(d) (520(d)).
• Analyze FTA eligibility and valuation data, including review of certificates of origin, bills of material, assists, and supporting documentation to ensure compliance with regulatory requirements.
• Apply CBP regulations, including 19 CFR Part 181 and 19 CFR141.61, to ensure accurate and compliant reconciliation filings.
• Ensure timely follow-up with client contacts to obtain required documentation, including import entry data, payment details, inventory records, export data, and bills of material.
• Validate and reconcile import, financial, and operational data to support claim accuracy, including variance analysis, issue identification, and resolution.
• Coordinate with clients, suppliers, and internal stakeholders to gather, review, and assess documentation required to support reconciliation claims and audit readiness.
• Prepare and submit reconciliation claims through applicable systems (e.g., ACE) and manage all related follow-up activities with CBP.
• Coordinate post-filing activities, including tracking liquidations, payments, refunds, and adjustments, and resolving discrepancies with CBP and stakeholders.
• Develop, maintain, and enhance standard operating procedures (SOPs), work instructions, and compliance documentation; assist in drafting processes and creating reports as needed.
• Establish and monitor key performance indicators (KPIs) to ensure timely filings, accuracy, and overall program performance.
• Utilize third-party and company systems to organize, track, and manage workload in accordance with client and internal procedures.
• Identify program opportunities and provide recommendations to clients to optimize duty savings, improve data integrity, and strengthen compliance outcomes.
• Maintain strong client and vendor relationships through consistent, professional communication and effective issue resolution.
• Perform as an integral member of the Compliance team, collaborating across functions to ensure successful project execution and alignment with regulatory requirements.
• Participate in client meetings, internal reviews, and cross-functional initiatives to support program delivery and continuous improvement.
• Provide training, guidance, and subject matter expertise to team members and clients as needed.
• Support billing and invoicing processes associated with reconciliation services.

Leadership Responsibilities

• Manage a group of +20 employees.
• Conduct performance evaluations for direct reports.
• Hire and Terminate employees.
• Assign tasks to team members.
• Assists with training and guidance of direct reports.
• Monitor work volumes of direct reports.
• Supervise team members, conduct team meetings, monitor attendance, and work schedules.